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Modem. Thomson Speedtouch 536

 
 
Mychael Mychael is offline
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      01-10-2011
Got windows 7 basically installed but it totally fails to see my modem and the driver disk I have tells me it's the wrong one for the system.
Tried searching the net fro drivers but no luck.
 
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yodap yodap is offline
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      01-10-2011
What type of connection is it? Cable,DSL?

How does it connect to the computer? RJ45,USB?

Thomson model? Edit: sorry, in the tittle

Last edited by yodap; 01-10-2011 at 12:53 PM..
 
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      01-10-2011
The Thomson modem is an ADSL modem. Which means it's an Asynchronous Digital Subscriber Line modem which is the most common for telephone line internet connections.

There really are no OS drivers for it as the modem is OS independent. At least that's what the tech specs stated when I looked at the PDF format spec sheet available here:http://www.technicolor.com/en/hi/hom...icolor-st536v6

Routers and modems don't have "specific" drivers for various operating systems because they reside outside of the operating system itself. With your setup, the computer merely connects via the RJ-45 WAN Ethernet port to the same on the modem.

You might try turning off the modem and let it sit for about 30-45 seconds, (make sure your computer is turned off too) then turn the modem back on and let it go through it's self-test on power up and then turn on your computer. Sometimes this is necessary to get the router the recognize the new setup.

Try that and keep us posted.
 
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Mychael Mychael is offline
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      01-10-2011
Yeah tried all the usual tricks of cycling it. To be fair ( and it proves the correctness of the test) the upgrade advisor said there "may be problems with this device" so it was not telling fibs.
USB connection.
Re-booting into XP it works fine. DSL type.
 
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      01-10-2011
Found this thread that suggests dumping the USB connection and using Ethernet
 
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Mychael Mychael is offline
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      01-10-2011
Ta, I saw that one when I was hunting for a solution late last night. I'll have to have a fiddle but I think the ethernet port from the modem is going to my router.
Although thinking about it my router should have an ethernet out.
I seem to recall something yrs ago where I tried it with XP and either XP and/or my current Mobo did not like it so went to the USB.
I wonder if I could connect safely with both the USB and ethernet so whichever O/S I'm in would work.
 
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      01-10-2011
Mychael can you explain how all your devices are connected and which cables are used.

When you mention using a modem, a router, and not using an ethernet cable, this confuses me.
 
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Mychael Mychael is offline
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      01-10-2011
Ok, phoneline to modem. From modem One cable to router so I have wireless and other outs if I need them. Router sends one cable to VOIP box.
Second out from modem terminates in USB end which goes direct to PC.

Structered so modem and router not dependent on PC being powered up so the G/F can use her laptop.
 
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      01-10-2011
You already have your network setup the way you need it.

All you need to do is drop the USB connection and connect to the router through the ethernet port. Once you have network drivers installed, you should have no trouble getting Internet connection. There really is no difference between XP, Vista, or Win7 where Internet access across an ethernet port is concerned.
 
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      01-11-2011
I've got it happening short term by plugging modem direct to PC with ethernet port.
Oddly the Ethernet port works in 7 but not in XP.

I think I'll invest in a new modem/router combo. Probably a Linksys.

All updates have downloaded so far so good. No issue atm, no crashes or boot issues.
 
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