missing printer icon

Hi All,

W7, pro, 32 bit.

I was a customer's site yesterday. He has an HP Deskjet 9800
printer. It appears in all of his programs and even maps
to a local Terminal Server. He has no problem printing.

Problem: the 9800 printer does not show up in Devices and
Printers.

If I go and add the 9800 a second time, the add dialog names it
"...(copy 1)". That also does not show up. Mind you,
every other printer shows up, including a network attached
printer.

I rebooted twice in case that was the problem.

What the heck? (No, I am not blind!)

Many thanks,
-T

On 4/22/2011 1:39 PM, Todd wrote:
> Hi All,
>
> W7, pro, 32 bit.
>
> I was a customer's site yesterday. He has an HP Deskjet 9800
> printer. It appears in all of his programs and even maps
> to a local Terminal Server. He has no problem printing.
>
> Problem: the 9800 printer does not show up in Devices and
> Printers.
>
> If I go and add the 9800 a second time, the add dialog names it
> "...(copy 1)". That also does not show up. Mind you,
> every other printer shows up, including a network attached
> printer.
>
> I rebooted twice in case that was the problem.
>
> What the heck? (No, I am not blind!)
>
> Many thanks,
> -T
>
I posted recently about this, but concerning an HP 1020 and a Canon
iP6700D. Got lots of replies, but no solution. Where are those who claim
W7 is perfect when problems like this are posted?
Allen

On Fri, 22 Apr 2011 19:48:36 -0500, Allen <>
wrote:

>On 4/22/2011 1:39 PM, Todd wrote:
>> Hi All,
>>
>> W7, pro, 32 bit.
>>
>> I was a customer's site yesterday. He has an HP Deskjet 9800
>> printer. It appears in all of his programs and even maps
>> to a local Terminal Server. He has no problem printing.
>>
>> Problem: the 9800 printer does not show up in Devices and
>> Printers.
>>
>> If I go and add the 9800 a second time, the add dialog names it
>> "...(copy 1)". That also does not show up. Mind you,
>> every other printer shows up, including a network attached
>> printer.
>>
>> I rebooted twice in case that was the problem.
>>
>> What the heck? (No, I am not blind!)
>>
>> Many thanks,
>> -T
>>
>I posted recently about this, but concerning an HP 1020 and a Canon
>iP6700D. Got lots of replies, but no solution. Where are those who claim
>W7 is perfect when problems like this are posted?
>Allen

I'll second that question. Where are the people who claimed Windows 7
was perfect? I follow this group closely and have never seen anyone
make such a claim.

--

Char Jackson

On 04/22/2011 05:48 PM, Allen wrote:
> On 4/22/2011 1:39 PM, Todd wrote:
>> Hi All,
>>
>> W7, pro, 32 bit.
>>
>> I was a customer's site yesterday. He has an HP Deskjet 9800
>> printer. It appears in all of his programs and even maps
>> to a local Terminal Server. He has no problem printing.
>>
>> Problem: the 9800 printer does not show up in Devices and
>> Printers.
>>
>> If I go and add the 9800 a second time, the add dialog names it
>> "...(copy 1)". That also does not show up. Mind you,
>> every other printer shows up, including a network attached
>> printer.
>>
>> I rebooted twice in case that was the problem.
>>
>> What the heck? (No, I am not blind!)
>>
>> Many thanks,
>> -T
>>
> I posted recently about this, but concerning an HP 1020 and a Canon
> iP6700D. Got lots of replies, but no solution. Where are those who claim
> W7 is perfect when problems like this are posted?
> Allen

The guys are quiet on this subject. Rather unusual.

I had to go into the registry to remove the "..(copy 1)".
This is a weird problem. It is only missing from the
Devices and Printers.

I haven't got a tech evangelist troll in a few months.
They are a waste of time. I wish they would go elsewhere.
M$ has no bugs I tell you! None what-so-ever! If you
do not realize this, your customers will fire you!
Bunch of trolls.

-T

On 4/22/2011 20:16, Todd wrote:
> On 04/22/2011 05:48 PM, Allen wrote:
>> On 4/22/2011 1:39 PM, Todd wrote:
>>> Hi All,
>>>
>>> W7, pro, 32 bit.
>>>
>>> I was a customer's site yesterday. He has an HP Deskjet 9800
>>> printer. It appears in all of his programs and even maps
>>> to a local Terminal Server. He has no problem printing.
>>>
>>> Problem: the 9800 printer does not show up in Devices and
>>> Printers.
>>>
>>> If I go and add the 9800 a second time, the add dialog names it
>>> "...(copy 1)". That also does not show up. Mind you,
>>> every other printer shows up, including a network attached
>>> printer.
>>>
>>> I rebooted twice in case that was the problem.
>>>
>>> What the heck? (No, I am not blind!)
>>>
>>> Many thanks,
>>> -T
>>>
>> I posted recently about this, but concerning an HP 1020 and a Canon
>> iP6700D. Got lots of replies, but no solution. Where are those who claim
>> W7 is perfect when problems like this are posted?
>> Allen
>
> The guys are quiet on this subject. Rather unusual.
>
> I had to go into the registry to remove the "..(copy 1)".
> This is a weird problem. It is only missing from the
> Devices and Printers.
>
> I haven't got a tech evangelist troll in a few months.
> They are a waste of time. I wish they would go elsewhere.
> M$ has no bugs I tell you! None what-so-ever! If you
> do not realize this, your customers will fire you!
> Bunch of trolls.

Nobody in their right mind would make a claim like that. On the other
hand most of the "problems" that folks post about here are self
inflicted by attempting to "make Windows work they believe an OS is
"supposed to work".

On 4/22/2011 8:08 PM, Char Jackson wrote:
> On Fri, 22 Apr 2011 19:48:36 -0500, Allen<>
> wrote:
>
>> On 4/22/2011 1:39 PM, Todd wrote:
>>> Hi All,
>>>
>>> W7, pro, 32 bit.
>>>
>>> I was a customer's site yesterday. He has an HP Deskjet 9800
>>> printer. It appears in all of his programs and even maps
>>> to a local Terminal Server. He has no problem printing.
>>>
>>> Problem: the 9800 printer does not show up in Devices and
>>> Printers.
>>>
>>> If I go and add the 9800 a second time, the add dialog names it
>>> "...(copy 1)". That also does not show up. Mind you,
>>> every other printer shows up, including a network attached
>>> printer.
>>>
>>> I rebooted twice in case that was the problem.
>>>
>>> What the heck? (No, I am not blind!)
>>>
>>> Many thanks,
>>> -T
>>>
>> I posted recently about this, but concerning an HP 1020 and a Canon
>> iP6700D. Got lots of replies, but no solution. Where are those who claim
>> W7 is perfect when problems like this are posted?
>> Allen
>
> I'll second that question. Where are the people who claimed Windows 7
> was perfect? I follow this group closely and have never seen anyone
> make such a claim.
>
There was (by implication) earlier this week. I can't cite names, as
that attitude gets them in my killfile quicker than anything else.
Allen

On Fri, 22 Apr 2011 11:39:35 -0700, Todd <> wrote:

>Hi All,
>
>W7, pro, 32 bit.
>
>I was a customer's site yesterday. He has an HP Deskjet 9800
>printer. It appears in all of his programs and even maps
>to a local Terminal Server. He has no problem printing.
>
>Problem: the 9800 printer does not show up in Devices and
>Printers.
>
>If I go and add the 9800 a second time, the add dialog names it
>"...(copy 1)". That also does not show up. Mind you,
>every other printer shows up, including a network attached
>printer.
>
>I rebooted twice in case that was the problem.
>
>What the heck? (No, I am not blind!)
>
>Many thanks,
>-T
Under Administrative Tools --> Print Management, perhaps the printer
is assigned to a non-standart port?

"Todd" <> wrote in message
news:iosi1h$pu9$...
> Hi All,
>
> W7, pro, 32 bit.
>
> I was a customer's site yesterday. He has an HP Deskjet 9800
> printer. It appears in all of his programs and even maps
> to a local Terminal Server. He has no problem printing.
>
> Problem: the 9800 printer does not show up in Devices and
> Printers.
>
> If I go and add the 9800 a second time, the add dialog names it
> "...(copy 1)". That also does not show up. Mind you,
> every other printer shows up, including a network attached
> printer.
>
> I rebooted twice in case that was the problem.
>
> What the heck? (No, I am not blind!)
>
> Many thanks,
> -T

Have you tried the printer troubleshooter yet?
control panel > troubleshooter> hardware and sound: use a printer

On 04/23/2011 11:19 AM, vortch wrote:
> On Fri, 22 Apr 2011 11:39:35 -0700, Todd<> wrote:
>
>> Hi All,
>>
>> W7, pro, 32 bit.
>>
>> I was a customer's site yesterday. He has an HP Deskjet 9800
>> printer. It appears in all of his programs and even maps
>> to a local Terminal Server. He has no problem printing.
>>
>> Problem: the 9800 printer does not show up in Devices and
>> Printers.
>>
>> If I go and add the 9800 a second time, the add dialog names it
>> "...(copy 1)". That also does not show up. Mind you,
>> every other printer shows up, including a network attached
>> printer.
>>
>> I rebooted twice in case that was the problem.
>>
>> What the heck? (No, I am not blind!)
>>
>> Many thanks,
>> -T
> Under Administrative Tools --> Print Management, perhaps the printer
> is assigned to a non-standart port?

lpt3 on a SIIG PCI card

On 04/23/2011 11:20 AM, Jolly polly wrote:
>
> "Todd" <> wrote in message
> news:iosi1h$pu9$...
>> Hi All,
>>
>> W7, pro, 32 bit.
>>
>> I was a customer's site yesterday. He has an HP Deskjet 9800
>> printer. It appears in all of his programs and even maps
>> to a local Terminal Server. He has no problem printing.
>>
>> Problem: the 9800 printer does not show up in Devices and
>> Printers.
>>
>> If I go and add the 9800 a second time, the add dialog names it
>> "...(copy 1)". That also does not show up. Mind you,
>> every other printer shows up, including a network attached
>> printer.
>>
>> I rebooted twice in case that was the problem.
>>
>> What the heck? (No, I am not blind!)
>>
>> Many thanks,
>> -T
>
> Have you tried the printer troubleshooter yet?
> control panel > troubleshooter> hardware and sound: use a printer
>

No. Printer is working fine. Won't hurt to try. I see the
guy in two weeks, maybe.