Keyboard Problems - please help!!!

I haven't seen this problem with anyone else in this group and wondering
if it is unique to my system??

I recently bought a new HP machine which came with an HP keyboard & mouse
with Win 7 OEM preloaded.

My problem is: in about 50% of my "old" programs the keystokes are
incorrect for the key struck. IE: in FastStone (which I use to crop and
resize photos) striking the "X" key 'should' bring up the crop window -
instead it zooms in on the picture; in other programs when trying to type
a sentence all I get is a random string of numbers - this is all very
frustrating. (Hope this is clear??)

I have tried online help with HP which was disasterous since the tech
just couldn't grasp the natue of my problem. In the Control Panel, I
thought maybe there was a keyboard setting for US-Engish which needed to
be "turned-on" - couldn't find any settings of this type for keyboards.
Went out and bought a new Microsoft keyoard & then a new Logitec -
neither worked correctly either. I have screwed around with the
"Compatability Settings" for the the various programs that don't work
correctly, until I am literally pulling out my hair. (This feature of Win
7 seems to be as useless as tits on a bull!)

I have tried evrything I can think of - can some kind soul lend a helping
hand??

BTW: The Win 7 OEM pre-installed is the 64-bit version. Might it be
prudent to install my own Win 7 Home Premium in the 32-bit mode? Whadda
ya think?

Any and all help would be greatly appreciated!!

Fair winds and following seas,

SCPO
USN (ret)

On Sat, 16 Jul 2011 08:51:53 -0500, SCPO wrote:

> I haven't seen this problem with anyone else in this group and wondering
> if it is unique to my system??
>
> I recently bought a new HP machine which came with an HP keyboard & mouse
> with Win 7 OEM preloaded.
>
> My problem is: in about 50% of my "old" programs the keystokes are
> incorrect for the key struck. IE: in FastStone (which I use to crop and
> resize photos) striking the "X" key 'should' bring up the crop window -
> instead it zooms in on the picture; in other programs when trying to type
> a sentence all I get is a random string of numbers - this is all very
> frustrating. (Hope this is clear??)
>
> I have tried online help with HP which was disasterous since the tech
> just couldn't grasp the natue of my problem. In the Control Panel, I
> thought maybe there was a keyboard setting for US-Engish which needed to
> be "turned-on" - couldn't find any settings of this type for keyboards.
> Went out and bought a new Microsoft keyoard & then a new Logitec -
> neither worked correctly either. I have screwed around with the
> "Compatability Settings" for the the various programs that don't work
> correctly, until I am literally pulling out my hair. (This feature of Win
> 7 seems to be as useless as tits on a bull!)
>
> I have tried evrything I can think of - can some kind soul lend a helping
> hand??
>
> BTW: The Win 7 OEM pre-installed is the 64-bit version. Might it be
> prudent to install my own Win 7 Home Premium in the 32-bit mode? Whadda
> ya think?
>
> Any and all help would be greatly appreciated!!
>
> Fair winds and following seas,
>
> SCPO
> USN (ret)

See if there is a specific keyboard driver available and install that.
Check the device manager for any problems.
It is also quite possible that it is a bad keyboard.
Buy a cheap USB keyboard and see if that works.

Thanks for replying Richard!

Have tried new keyboards (both USB) - no dice!

Device manager says keyboard is working corectly (doesn't it always?) and
that drivers are up-to-date. Have searched for new and updated keyboard
drivers - no dice either!

Thanks,

SCPO
USN (ret)


richard <> wrote in
news::

> On Sat, 16 Jul 2011 08:51:53 -0500, SCPO wrote:
>
>> I haven't seen this problem with anyone else in this group and
>> wondering if it is unique to my system??
>>
>> I recently bought a new HP machine which came with an HP keyboard &
>> mouse with Win 7 OEM preloaded.
>>
>> My problem is: in about 50% of my "old" programs the keystokes are
>> incorrect for the key struck. IE: in FastStone (which I use to crop
>> and resize photos) striking the "X" key 'should' bring up the crop
>> window - instead it zooms in on the picture; in other programs when
>> trying to type a sentence all I get is a random string of numbers -
>> this is all very frustrating. (Hope this is clear??)
>>
>> I have tried online help with HP which was disasterous since the tech
>> just couldn't grasp the natue of my problem. In the Control Panel, I
>> thought maybe there was a keyboard setting for US-Engish which needed
>> to be "turned-on" - couldn't find any settings of this type for
>> keyboards. Went out and bought a new Microsoft keyoard & then a new
>> Logitec - neither worked correctly either. I have screwed around with
>> the "Compatability Settings" for the the various programs that don't
>> work correctly, until I am literally pulling out my hair. (This
>> feature of Win 7 seems to be as useless as tits on a bull!)
>>
>> I have tried evrything I can think of - can some kind soul lend a
>> helping hand??
>>
>> BTW: The Win 7 OEM pre-installed is the 64-bit version. Might it be
>> prudent to install my own Win 7 Home Premium in the 32-bit mode?
>> Whadda ya think?
>>
>> Any and all help would be greatly appreciated!!
>>
>> Fair winds and following seas,
>>
>> SCPO
>> USN (ret)
>
> See if there is a specific keyboard driver available and install that.
> Check the device manager for any problems.
> It is also quite possible that it is a bad keyboard.
> Buy a cheap USB keyboard and see if that works.
>

SCPO wrote:
> I haven't seen this problem with anyone else in this group and
> wondering if it is unique to my system??
>
> I recently bought a new HP machine which came with an HP keyboard &
> mouse with Win 7 OEM preloaded.
>
> My problem is: in about 50% of my "old" programs the keystokes are
> incorrect for the key struck. IE: in FastStone (which I use to crop
> and resize photos) striking the "X" key 'should' bring up the crop
> window - instead it zooms in on the picture; in other programs when
> trying to type a sentence all I get is a random string of numbers -
> this is all very frustrating. (Hope this is clear??)
>
> I have tried online help with HP which was disasterous since the tech
> just couldn't grasp the natue of my problem. In the Control Panel, I
> thought maybe there was a keyboard setting for US-Engish which
> needed to be "turned-on" - couldn't find any settings of this type
> for keyboards. Went out and bought a new Microsoft keyoard & then a
> new Logitec - neither worked correctly either. I have screwed around
> with the "Compatability Settings" for the the various programs that
> don't work correctly, until I am literally pulling out my hair. (This
> feature of Win 7 seems to be as useless as tits on a bull!)
>
> I have tried evrything I can think of - can some kind soul lend a
> helping hand??
>
> BTW: The Win 7 OEM pre-installed is the 64-bit version. Might it be
> prudent to install my own Win 7 Home Premium in the 32-bit mode?
> Whadda ya think?

I can't begin to answer all your questions or solve your problem, but
here is what I do have. I am running Windows 7 Ultimate x64 which I
installed myself on a home built computer. I also run (and love)
FastStone. I just checked, and the "x" key works as it is supposed to in
the FastStone console. I suspect the problem has more to do with HP than
Windows 7 or x64.

I will never buy a computer with a preinstalled system, especially from
HP. I've worked on friends' HP computers and have learned to loathe
them. If you really got OEM preinstalled, then you should have OEM
disks, which you could install it fresh. But you probably got a HP
proprietary system with unique drivers, and a repair disc, at best. You
may not be able to install the retail Win 7 you have because it won't
have the HP drivers, and you may not be able to get them from HP. I
don't know if that is true for sure, but it is something to keep in mind
before formatting the hard drive. :-)
--
Crash

"Facts are stubborn things, but statistics are more pliable."
~ Laurence J. Peter ~

On 16/07/2011 9:51 AM, SCPO wrote:
> I haven't seen this problem with anyone else in this group and wondering
> if it is unique to my system??
>
> I recently bought a new HP machine which came with an HP keyboard& mouse
> with Win 7 OEM preloaded.
>
> My problem is: in about 50% of my "old" programs the keystokes are
> incorrect for the key struck. IE: in FastStone (which I use to crop and
> resize photos) striking the "X" key 'should' bring up the crop window -
> instead it zooms in on the picture; in other programs when trying to type
> a sentence all I get is a random string of numbers - this is all very
> frustrating. (Hope this is clear??)

What do you mean by "old" programs? Are you talking about stuff you used
to run in XP?

Try opening up a Notepad window and see if the keys you press show up
correctly on there.

Yousuf Khan

On 7/16/2011 8:51 AM, SCPO wrote:
> I haven't seen this problem with anyone else in this group and wondering
> if it is unique to my system??
>
> I recently bought a new HP machine which came with an HP keyboard & mouse
> with Win 7 OEM preloaded.
>
> My problem is: in about 50% of my "old" programs the keystokes are
> incorrect for the key struck. IE: in FastStone (which I use to crop and
> resize photos) striking the "X" key 'should' bring up the crop window -
> instead it zooms in on the picture; in other programs when trying to type
> a sentence all I get is a random string of numbers - this is all very
> frustrating. (Hope this is clear??)
>
> I have tried online help with HP which was disasterous since the tech
> just couldn't grasp the natue of my problem. In the Control Panel, I
> thought maybe there was a keyboard setting for US-Engish which needed to
> be "turned-on" - couldn't find any settings of this type for keyboards.
> Went out and bought a new Microsoft keyoard & then a new Logitec -
> neither worked correctly either. I have screwed around with the
> "Compatability Settings" for the the various programs that don't work
> correctly, until I am literally pulling out my hair. (This feature of Win
> 7 seems to be as useless as tits on a bull!)
>
> I have tried evrything I can think of - can some kind soul lend a helping
> hand??
>
> BTW: The Win 7 OEM pre-installed is the 64-bit version. Might it be
> prudent to install my own Win 7 Home Premium in the 32-bit mode? Whadda
> ya think?
>
> Any and all help would be greatly appreciated!!
>
> Fair winds and following seas,
>
> SCPO
> USN (ret)

The problem with buying a PC with an OS preinstalled is that they tend
to load up a lot of crapware and trial versions of software. Have you
tried uninstalling all of HP's preinstalled stuff to see if that
corrects the keyboard behavior?


--

Roy Smith
Windows 7 Home Premium 64-Bit
Thunderbird 3.1.11
Saturday, July 16, 2011 10:54:28 AM

"SCPO" <> wrote in message
news:Xns9F24645C82C02SCPOusncom@216.196.97.131...
> I haven't seen this problem with anyone else in this group and wondering
> if it is unique to my system??
>
> I recently bought a new HP machine which came with an HP keyboard & mouse
> with Win 7 OEM preloaded.
>
> My problem is: in about 50% of my "old" programs the keystokes are
> incorrect for the key struck. IE: in FastStone (which I use to crop and
> resize photos) striking the "X" key 'should' bring up the crop window -
> instead it zooms in on the picture; in other programs when trying to type
> a sentence all I get is a random string of numbers - this is all very
> frustrating. (Hope this is clear??)
>
> I have tried online help with HP which was disasterous since the tech
> just couldn't grasp the natue of my problem. In the Control Panel, I
> thought maybe there was a keyboard setting for US-Engish which needed to
> be "turned-on" - couldn't find any settings of this type for keyboards.

Open Control Panel, select 'Region and Language'. Look at all the tabs to
make sure your settings are correct, including pressing the Change
Keyboards... button on the Keyboards and Languages tab. I think you will
find your issue.

KCB wrote:
>
> "SCPO" <> wrote in message
> news:Xns9F24645C82C02SCPOusncom@216.196.97.131...
>> I haven't seen this problem with anyone else in this group and wondering
>> if it is unique to my system??
>>
>> I recently bought a new HP machine which came with an HP keyboard & mouse
>> with Win 7 OEM preloaded.
>>
>> My problem is: in about 50% of my "old" programs the keystokes are
>> incorrect for the key struck. IE: in FastStone (which I use to crop and
>> resize photos) striking the "X" key 'should' bring up the crop window -
>> instead it zooms in on the picture; in other programs when trying to type
>> a sentence all I get is a random string of numbers - this is all very
>> frustrating. (Hope this is clear??)
>>
>> I have tried online help with HP which was disasterous since the tech
>> just couldn't grasp the natue of my problem. In the Control Panel, I
>> thought maybe there was a keyboard setting for US-Engish which needed to
>> be "turned-on" - couldn't find any settings of this type for keyboards.
>
> Open Control Panel, select 'Region and Language'. Look at all the tabs
> to make sure your settings are correct, including pressing the Change
> Keyboards... button on the Keyboards and Languages tab. I think you
> will find your issue.

+1

On Sat, 16 Jul 2011 09:32:30 -0500, SCPO wrote:

> Device manager says keyboard is working corectly (doesn't it always?) and
> that drivers are up-to-date.

AFAICT, all that Device Manager means is that the interface to the
driver seems normal. It doesn't test the hardware...

Kind of worthless, IMO.

--
Gene E. Bloch (Stumbling Bloch)

In message <>, richard
<> writes:
[]
>> Went out and bought a new Microsoft keyoard & then a new Logitec -
>> neither worked correctly either. I have screwed around with the
[]
>It is also quite possible that it is a bad keyboard.
>Buy a cheap USB keyboard and see if that works.

--
J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf

In a time of drastic change it is the learners who inherit the future. The
learned usually find themselves equipped to live in a world that no longer
exists. -- Eric Hoffer (quoted by Elsie McGill <>, 1997-6-1).