Java add-on for Gmail won't install

Windows 7 Pro + Google Chrome (both 64-bit and fully updated)

Whenever I activate Gmail I get a yellow line at the top prompting me to
install Java add-on yet the installation always fails. Installed it
several times but the notification still shows up every time I sign into
my Gmail. Java is NOT blocked and somewhere I checked it was shown as
installed.
Just found out that the installed version of Java on my system is the
32-bit version as shown in Control Panel which I guess works fine with
32-bit Mozilla Firefox. But the problem arises with Gmail in the 64-bit
Google Chrome.

The add-on recommended is shown as...>
" Recommended Version 6 Update 29 (filesize: ~ 11 MB)"
The actual Java add-on installation file which downloads is
" chromeinstall-6u29.exe "

I am at my wit's end as to how to solve this problem. I need both browsers.
--
choro

choro wrote:
> Windows 7 Pro + Google Chrome (both 64-bit and fully updated)
>
> Whenever I activate Gmail I get a yellow line at the top prompting me to
> install Java add-on yet the installation always fails. Installed it
> several times but the notification still shows up every time I sign into
> my Gmail. Java is NOT blocked and somewhere I checked it was shown as
> installed.
> Just found out that the installed version of Java on my system is the
> 32-bit version as shown in Control Panel which I guess works fine with
> 32-bit Mozilla Firefox. But the problem arises with Gmail in the 64-bit
> Google Chrome.
>
> The add-on recommended is shown as...>
> " Recommended Version 6 Update 29 (filesize: ~ 11 MB)"
> The actual Java add-on installation file which downloads is
> " chromeinstall-6u29.exe "
>
> I am at my wit's end as to how to solve this problem. I need both browsers.

http://java.com/en/download/faq/java_win64bit.xml

"DOWNLOAD INSTRUCTIONS
Click on the item below that represents your set up:

* 32-bit browser, you need to download 32-bit Java (recommended)
* 64-bit browser, you need to download 64-bit Java
* Both 32-bit and 64-bit browsers, you need to
download both 32-bit and 64-bit Java, respectively"

That doesn't sound like a sensible solution, but that's what they suggest
on the Java site.

Now, their stupid java.com download page, doesn't seem to have a 64 bit
package listed for Windows.

If I go here instead, under the "JRE" column, I can find both of them.
I haven't tested this, so this may cause yet more hair loss. i586
stands for x32, while amd64 stands for x64 (both Intel and AMD). The
term AMD64 is used to honor the first company to offer 64 bit instructions,
but it applies to both x64 processor types.

http://jdk6.java.net/download.html

Windows Offline
jre-6u30-ea-bin-b10-windows-i586-25_oct_2011.exe, 16.15 MB

Windows x64 self-extracting
jre-6u30-ea-bin-b10-windows-amd64-25_oct_2011.exe, 16.46 MB

There are a few more downloads there, such as the JDK, and if the x64 bit one
doesn't do what it is supposed to do, you could download the x64 JDK and see
if it has any information on what to do.

Just a guess,
Paul

On 07/11/2011 12:36, Paul wrote:
> choro wrote:
>> Windows 7 Pro + Google Chrome (both 64-bit and fully updated)
>>
>> Whenever I activate Gmail I get a yellow line at the top prompting me
>> to install Java add-on yet the installation always fails. Installed it
>> several times but the notification still shows up every time I sign
>> into my Gmail. Java is NOT blocked and somewhere I checked it was
>> shown as installed.
>> Just found out that the installed version of Java on my system is the
>> 32-bit version as shown in Control Panel which I guess works fine with
>> 32-bit Mozilla Firefox. But the problem arises with Gmail in the
>> 64-bit Google Chrome.
>>
>> The add-on recommended is shown as...>
>> " Recommended Version 6 Update 29 (filesize: ~ 11 MB)"
>> The actual Java add-on installation file which downloads is
>> " chromeinstall-6u29.exe "
>>
>> I am at my wit's end as to how to solve this problem. I need both
>> browsers.
>
> http://java.com/en/download/faq/java_win64bit.xml
>
> "DOWNLOAD INSTRUCTIONS
> Click on the item below that represents your set up:
>
> * 32-bit browser, you need to download 32-bit Java (recommended)
> * 64-bit browser, you need to download 64-bit Java
> * Both 32-bit and 64-bit browsers, you need to
> download both 32-bit and 64-bit Java, respectively"
>
> That doesn't sound like a sensible solution, but that's what they suggest
> on the Java site.
>
> Now, their stupid java.com download page, doesn't seem to have a 64 bit
> package listed for Windows.
>
> If I go here instead, under the "JRE" column, I can find both of them.
> I haven't tested this, so this may cause yet more hair loss. i586
> stands for x32, while amd64 stands for x64 (both Intel and AMD). The
> term AMD64 is used to honor the first company to offer 64 bit instructions,
> but it applies to both x64 processor types.
>
> http://jdk6.java.net/download.html
>
> Windows Offline
> jre-6u30-ea-bin-b10-windows-i586-25_oct_2011.exe, 16.15 MB
>
> Windows x64 self-extracting
> jre-6u30-ea-bin-b10-windows-amd64-25_oct_2011.exe, 16.46 MB
>
> There are a few more downloads there, such as the JDK, and if the x64
> bit one
> doesn't do what it is supposed to do, you could download the x64 JDK and
> see
> if it has any information on what to do.
>
> Just a guess,
> Paul

Tried both, Paul. Still the same.
But thanks all the same.
-- choro

choro wrote:
> On 07/11/2011 12:36, Paul wrote:
>> choro wrote:
>>> Windows 7 Pro + Google Chrome (both 64-bit and fully updated)
>>>
>>> Whenever I activate Gmail I get a yellow line at the top prompting me
>>> to install Java add-on yet the installation always fails. Installed it
>>> several times but the notification still shows up every time I sign
>>> into my Gmail. Java is NOT blocked and somewhere I checked it was
>>> shown as installed.
>>> Just found out that the installed version of Java on my system is the
>>> 32-bit version as shown in Control Panel which I guess works fine with
>>> 32-bit Mozilla Firefox. But the problem arises with Gmail in the
>>> 64-bit Google Chrome.
>>>
>>> The add-on recommended is shown as...>
>>> " Recommended Version 6 Update 29 (filesize: ~ 11 MB)"
>>> The actual Java add-on installation file which downloads is
>>> " chromeinstall-6u29.exe "
>>>
>>> I am at my wit's end as to how to solve this problem. I need both
>>> browsers.
>>
>> http://java.com/en/download/faq/java_win64bit.xml
>>
>> "DOWNLOAD INSTRUCTIONS
>> Click on the item below that represents your set up:
>>
>> * 32-bit browser, you need to download 32-bit Java (recommended)
>> * 64-bit browser, you need to download 64-bit Java
>> * Both 32-bit and 64-bit browsers, you need to
>> download both 32-bit and 64-bit Java, respectively"
>>
>> That doesn't sound like a sensible solution, but that's what they suggest
>> on the Java site.
>>
>> Now, their stupid java.com download page, doesn't seem to have a 64 bit
>> package listed for Windows.
>>
>> If I go here instead, under the "JRE" column, I can find both of them.
>> I haven't tested this, so this may cause yet more hair loss. i586
>> stands for x32, while amd64 stands for x64 (both Intel and AMD). The
>> term AMD64 is used to honor the first company to offer 64 bit
>> instructions,
>> but it applies to both x64 processor types.
>>
>> http://jdk6.java.net/download.html
>>
>> Windows Offline
>> jre-6u30-ea-bin-b10-windows-i586-25_oct_2011.exe, 16.15 MB
>>
>> Windows x64 self-extracting
>> jre-6u30-ea-bin-b10-windows-amd64-25_oct_2011.exe, 16.46 MB
>>
>> There are a few more downloads there, such as the JDK, and if the x64
>> bit one
>> doesn't do what it is supposed to do, you could download the x64 JDK and
>> see
>> if it has any information on what to do.
>>
>> Just a guess,
>> Paul
>
> Tried both, Paul. Still the same.
> But thanks all the same.
> -- choro
>

Do you have an experimental build of Chrome ?

As near as I can determine, Chrome is still 32 bit. I installed
it on the laptop, then tried to check the executable, and it looks
like chrome.exe is 32 bit.

I don't have a copy of "corflags", so I just used the file command
within a Linux VM as a check. And it seemed to say it was PE32.
So that's why I'm guessing it's 32 bit.

When I did the Chrome install on the 64 bit laptop, I wasn't
offered an option. It just downloaded.

Paul

On 08/11/2011 18:34, Paul wrote:
> choro wrote:
>> On 07/11/2011 12:36, Paul wrote:
>>> choro wrote:
>>>> Windows 7 Pro + Google Chrome (both 64-bit and fully updated)
>>>>
>>>> Whenever I activate Gmail I get a yellow line at the top prompting me
>>>> to install Java add-on yet the installation always fails. Installed it
>>>> several times but the notification still shows up every time I sign
>>>> into my Gmail. Java is NOT blocked and somewhere I checked it was
>>>> shown as installed.
>>>> Just found out that the installed version of Java on my system is the
>>>> 32-bit version as shown in Control Panel which I guess works fine with
>>>> 32-bit Mozilla Firefox. But the problem arises with Gmail in the
>>>> 64-bit Google Chrome.
>>>>
>>>> The add-on recommended is shown as...>
>>>> " Recommended Version 6 Update 29 (filesize: ~ 11 MB)"
>>>> The actual Java add-on installation file which downloads is
>>>> " chromeinstall-6u29.exe "
>>>>
>>>> I am at my wit's end as to how to solve this problem. I need both
>>>> browsers.
>>>
>>> http://java.com/en/download/faq/java_win64bit.xml
>>>
>>> "DOWNLOAD INSTRUCTIONS
>>> Click on the item below that represents your set up:
>>>
>>> * 32-bit browser, you need to download 32-bit Java (recommended)
>>> * 64-bit browser, you need to download 64-bit Java
>>> * Both 32-bit and 64-bit browsers, you need to
>>> download both 32-bit and 64-bit Java, respectively"
>>>
>>> That doesn't sound like a sensible solution, but that's what they
>>> suggest
>>> on the Java site.
>>>
>>> Now, their stupid java.com download page, doesn't seem to have a 64 bit
>>> package listed for Windows.
>>>
>>> If I go here instead, under the "JRE" column, I can find both of them.
>>> I haven't tested this, so this may cause yet more hair loss. i586
>>> stands for x32, while amd64 stands for x64 (both Intel and AMD). The
>>> term AMD64 is used to honor the first company to offer 64 bit
>>> instructions,
>>> but it applies to both x64 processor types.
>>>
>>> http://jdk6.java.net/download.html
>>>
>>> Windows Offline
>>> jre-6u30-ea-bin-b10-windows-i586-25_oct_2011.exe, 16.15 MB
>>>
>>> Windows x64 self-extracting
>>> jre-6u30-ea-bin-b10-windows-amd64-25_oct_2011.exe, 16.46 MB
>>>
>>> There are a few more downloads there, such as the JDK, and if the x64
>>> bit one
>>> doesn't do what it is supposed to do, you could download the x64 JDK and
>>> see
>>> if it has any information on what to do.
>>>
>>> Just a guess,
>>> Paul
>>
>> Tried both, Paul. Still the same.
>> But thanks all the same.
>> -- choro
>>
>
> Do you have an experimental build of Chrome ?
>
> As near as I can determine, Chrome is still 32 bit. I installed
> it on the laptop, then tried to check the executable, and it looks
> like chrome.exe is 32 bit.
>
> I don't have a copy of "corflags", so I just used the file command
> within a Linux VM as a check. And it seemed to say it was PE32.
> So that's why I'm guessing it's 32 bit.
>
> When I did the Chrome install on the 64 bit laptop, I wasn't
> offered an option. It just downloaded.
>
> Paul

Sorry for the late response. I use Thunderbird to access newsgroups and
unfortunately and unlike the old OE it has no options for "View Response
to my Posts" so I tend not to notice things. This one facility would
take Thunderbird 5 rungs up the scale, in my opinion.

But coming back to the main subject, I did have 64-bit Google Chrome
installed on my desktop. I had to put up with RealPlayer not being able
to download on 64-bit browsers as well though that problem has solved
itself through updates etc. So I used to use 32-bit Mozilla Firefox to
download YouTube stuff using RealPlayer.

As for Google Chrome and the installed but non-functional add-ons,
nothing I did helped until just an hour ago when, as a last resort, I
decided to download and re-install Google Chrome -- again the 64-bit
version. And lo and behold, the problem simply disappeared into thin air!

For those interested, I shut down Google Chrome first (no uninstall) and
used IE9 to download and install or rather re-install the 64-bit Google
Chrome. And presto, no more yellow notifications to install add-ons
every time I click to go onto a new page!

What a relief!

-- choro

On 08/11/2011 18:34, Paul wrote:
> choro wrote:
>> On 07/11/2011 12:36, Paul wrote:
>>> choro wrote:
>>>> Windows 7 Pro + Google Chrome (both 64-bit and fully updated)
>>>>
>>>> Whenever I activate Gmail I get a yellow line at the top prompting me
>>>> to install Java add-on yet the installation always fails. Installed it
>>>> several times but the notification still shows up every time I sign
>>>> into my Gmail. Java is NOT blocked and somewhere I checked it was
>>>> shown as installed.
>>>> Just found out that the installed version of Java on my system is the
>>>> 32-bit version as shown in Control Panel which I guess works fine with
>>>> 32-bit Mozilla Firefox. But the problem arises with Gmail in the
>>>> 64-bit Google Chrome.
>>>>
>>>> The add-on recommended is shown as...>
>>>> " Recommended Version 6 Update 29 (filesize: ~ 11 MB)"
>>>> The actual Java add-on installation file which downloads is
>>>> " chromeinstall-6u29.exe "
>>>>
>>>> I am at my wit's end as to how to solve this problem. I need both
>>>> browsers.
>>>
>>> http://java.com/en/download/faq/java_win64bit.xml
>>>
>>> "DOWNLOAD INSTRUCTIONS
>>> Click on the item below that represents your set up:
>>>
>>> * 32-bit browser, you need to download 32-bit Java (recommended)
>>> * 64-bit browser, you need to download 64-bit Java
>>> * Both 32-bit and 64-bit browsers, you need to
>>> download both 32-bit and 64-bit Java, respectively"
>>>
>>> That doesn't sound like a sensible solution, but that's what they
>>> suggest
>>> on the Java site.
>>>
>>> Now, their stupid java.com download page, doesn't seem to have a 64 bit
>>> package listed for Windows.
>>>
>>> If I go here instead, under the "JRE" column, I can find both of them.
>>> I haven't tested this, so this may cause yet more hair loss. i586
>>> stands for x32, while amd64 stands for x64 (both Intel and AMD). The
>>> term AMD64 is used to honor the first company to offer 64 bit
>>> instructions,
>>> but it applies to both x64 processor types.
>>>
>>> http://jdk6.java.net/download.html
>>>
>>> Windows Offline
>>> jre-6u30-ea-bin-b10-windows-i586-25_oct_2011.exe, 16.15 MB
>>>
>>> Windows x64 self-extracting
>>> jre-6u30-ea-bin-b10-windows-amd64-25_oct_2011.exe, 16.46 MB
>>>
>>> There are a few more downloads there, such as the JDK, and if the x64
>>> bit one
>>> doesn't do what it is supposed to do, you could download the x64 JDK and
>>> see
>>> if it has any information on what to do.
>>>
>>> Just a guess,
>>> Paul
>>
>> Tried both, Paul. Still the same.
>> But thanks all the same.
>> -- choro
>>
>
> Do you have an experimental build of Chrome ?
>
> As near as I can determine, Chrome is still 32 bit. I installed
> it on the laptop, then tried to check the executable, and it looks
> like chrome.exe is 32 bit.
>
> I don't have a copy of "corflags", so I just used the file command
> within a Linux VM as a check. And it seemed to say it was PE32.
> So that's why I'm guessing it's 32 bit.
>
> When I did the Chrome install on the 64 bit laptop, I wasn't
> offered an option. It just downloaded.
>
> Paul

Sorry, in my previous response I forgot to mention that my 64-bit Google
Chrome the developer's version...
v.17.0.932.0 dev-m

But as I said before re-installation of Google Chrome (same version as I
mention above) cured the problem of those yellow notifications to
install the add-on kept cropping up every time I went on a new page.

But thanks for the interest anyway.
-- choro