In message <>, Loonie
<> writes:
>On 02/12/2011 01:54, J. P. Gilliver (John) wrote:
[]
>> In other words - are you running the Impact ColorFax software, and
>> immediately getting a message window that looks like the first one on
>> the above webpage?
>
>ColorFax was running when I was trying to fill the form but I still
>could find a fillable form.
Hmm. Reading the help page suggests that that form will actually pop up
from within the software itself. If for some strange reason they really
have designed it so that it only pops up the first time you use the
software, then uninstalling it and reinstalling it _might_ help - but I
doubt they would have done that.
[]
>I tried to follow the link below but I got nowhere.
>
>>>
>http://www.blackice.com/Help/Impact/...Help/How_to_Li
>cense_the_Impact_ColorFax.htm
>>
>> Since I don't have the software either, I don't know - but I see the web
>> page says "the first time you start the Impact ColorFax the following
>> dialogue box will appear". If, for some reason, they really do mean it
>> only appears the _first_ time, then you need to make it appear again; in
>> a lot of software, there is a "Registration" (or similar) option under
>> "Help", which hopefully should cause the window to pop up again.
>
>Thanks John for your comments.
>
>I entered 'Online Registration' in the Help file and the result was 0.
>
>I tried the Help File:
>
>Search - "Failed Licensing of the Impact ColorFax."
>Help - "Failed Licensing of the Impact ColorFax."
>Online help - Error 404
>Online Forum - I have been there and did not find an answer
>Getting Started - There was nothing about registration.
>About - Nothing useful there.
If by "the Help File" you mean that those are the options below "Help"
in the menu (I was forgetting that Microsoft stopped the across-window
menus appearing by default, from Vista onwards - I'm still on XP here),
then I can't help any further, other than to suggest the uninstall and
reinstall route. If that _isn't_ what you meant, then I'd try turning on
menus (I forget how one does that in Vista/7), and see if there _is_
anything under Help. (When I say menus, I mean the row of words, usually
starting with "File Edit View" and ending with "Tools [or Options]
Help", that appear across the top of most applications.) There's often
either a Registration option, or something (such as a button or link)
inside the "About" popup. (I'm _not_ talking about "About" in the help
_system_.)
Perhaps if you post somewhere a screenshot of what the application looks
like when you launch it? [Ideally with "Help | About" popped up over
it.]
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf
.... his charming, bumbling best, a serial monogamist terrified of commitment,
who comes across as a sort of Bertie Wooster but with a measurable IQ. - Barry
Norman on Hugh Grant's persona in certain films, Radio Times 3-9 July 2010