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IE9 crashing on attempts to print

 
 
Anthony Buckland
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      05-14-2011
Casual research suggests this isn't exactly a new phenomenon,
but what I've seen in the way of responses suggests more a rush
of promotions for favorite for-fee cures (or not-cures).

I have a brand-new W7 machine with IE9. Today, I was working
through the last few of the crop of minor problems with
installing programs, etc. Then, whenever I tried to print
some page I'd found, IE crashed each time, with the "stopped
working" message. I could always recall the page I'd looked
at when I was invited to restore the interrupted session,
but the only way I could actually get printout was to capture
the screen and print it out with some other application.

As I indicated, I found various complaints, mostly answered
with (a) nothing, (b) "me too, what's happening?", or
(c) "you need to buy and install [various possible snake
oils]." I didn't detect any standard helpful fix.

Any thoughts? Thanks.
 
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charlie
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      05-14-2011
On 5/13/2011 10:59 PM, Anthony Buckland wrote:
> Casual research suggests this isn't exactly a new phenomenon,
> but what I've seen in the way of responses suggests more a rush
> of promotions for favorite for-fee cures (or not-cures).
>
> I have a brand-new W7 machine with IE9. Today, I was working
> through the last few of the crop of minor problems with
> installing programs, etc. Then, whenever I tried to print
> some page I'd found, IE crashed each time, with the "stopped
> working" message. I could always recall the page I'd looked
> at when I was invited to restore the interrupted session,
> but the only way I could actually get printout was to capture
> the screen and print it out with some other application.
>
> As I indicated, I found various complaints, mostly answered
> with (a) nothing, (b) "me too, what's happening?", or
> (c) "you need to buy and install [various possible snake
> oils]." I didn't detect any standard helpful fix.
>
> Any thoughts? Thanks.

Classic advice is to:
Check for an updated printer driver.
Reinstall the existing printer driver.
See if you can print to a PDF file.
When all fails, try the windows fixit options,
Even a video driver can be part of the problem, although that seems to
be less likely.
It might help if you identified the printer make and model.
 
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Paul
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      05-14-2011
Anthony Buckland wrote:
> Casual research suggests this isn't exactly a new phenomenon,
> but what I've seen in the way of responses suggests more a rush
> of promotions for favorite for-fee cures (or not-cures).
>
> I have a brand-new W7 machine with IE9. Today, I was working
> through the last few of the crop of minor problems with
> installing programs, etc. Then, whenever I tried to print
> some page I'd found, IE crashed each time, with the "stopped
> working" message. I could always recall the page I'd looked
> at when I was invited to restore the interrupted session,
> but the only way I could actually get printout was to capture
> the screen and print it out with some other application.
>
> As I indicated, I found various complaints, mostly answered
> with (a) nothing, (b) "me too, what's happening?", or
> (c) "you need to buy and install [various possible snake
> oils]." I didn't detect any standard helpful fix.
>
> Any thoughts? Thanks.


One theme that keeps coming up, is blaming add-ons for instability.
It could be even, that the way you're printing involved some
kind of add-on.

http://answers.microsoft.com/en-us/i...c-68b599b31bf5

Considering that some printing installers are hundreds of megabytes
in size, the chances of finding a fix for a particular behavior
are pretty slim.

IE9 is chock full of methods for malware protection, and it's possible
that if the "printing thing" is loaded into the same process space,
it's tripping a malware protection feature. Which implies the
printing software is not compatible with the latest Internet
Explorer.

http://en.wikipedia.org/wiki/Internet_Explorer_9 (see Malware Protection)

Paul
 
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Andrew Rossmann
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      05-14-2011
In article <VcKdnRNAAfSobVDQnZ2dnUVZ_h->,
says...
> I have a brand-new W7 machine with IE9. Today, I was working
> through the last few of the crop of minor problems with
> installing programs, etc. Then, whenever I tried to print
> some page I'd found, IE crashed each time, with the "stopped
> working" message. I could always recall the page I'd looked
> at when I was invited to restore the interrupted session,
> but the only way I could actually get printout was to capture
> the screen and print it out with some other application.


I do remember an 'optional' Windows Update that fixed some IE9 issues
with a particular printer brand. Make certain you have ALL updates
installed.

It could be something to do with the way IE9 does acceleration. You can
try temporarily disabling acceleration in Control Panel/Internet
Options/Advanced. Put a check in "Use software rendering instead of GPU
rendering", then close and restart IE.

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.comcast.net/~andyross
 
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Phantom Post
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      05-14-2011
Andrew Rossmann <andysnewsreply@no_junk.comcast.net> wrote in
news::

> I do remember an 'optional' Windows Update that fixed some IE9 issues
> with a particular printer brand. Make certain you have ALL updates
> installed.
>
> It could be something to do with the way IE9 does acceleration. You
> can try temporarily disabling acceleration in Control Panel/Internet
> Options/Advanced. Put a check in "Use software rendering instead of
> GPU rendering", then close and restart IE.
>
>


Just last night/today I was helping a housemate with a new Canon printer
on a Win7x64 laptop. When she got into IE9 it would pop up an error
message saying something about the Canon not being compatible with IE9
and that it was disabling the printer. It suggested reverting back to
IE8. Huh?

What it was, though, is that the printer installed an IE toolbar type
utility for "Easy Web Printing". That is what was incompatible. I
uninstalled the seperate-from-everything-else Web utility and all is
fine. It works like a printer. Hit the Windows print command. Imagine
that.

Does anyone really need a IE toolbar for a printer?

--

Pat

email: valid would be net
 
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Leala
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      05-14-2011
On 14-May-2011 15:13, Phantom Post wrote:
< Snip >
>
> Does anyone really need a IE toolbar for a printer?
>


Short answer: No
Long answer: Absolutely not

--
Leala.
 
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Char Jackson
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      05-14-2011
On Sat, 14 May 2011 16:26:51 -0400, Leala <>
wrote:

>On 14-May-2011 15:13, Phantom Post wrote:
>< Snip >
>>
>> Does anyone really need a IE toolbar for a printer?
>>

>
>Short answer: No
>Long answer: Absolutely not


I love those answers. :-)

--

Char Jackson
 
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ray
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      05-15-2011
On Fri, 13 May 2011 19:59:39 -0700, Anthony Buckland wrote:

> Casual research suggests this isn't exactly a new phenomenon, but what
> I've seen in the way of responses suggests more a rush of promotions for
> favorite for-fee cures (or not-cures).
>
> I have a brand-new W7 machine with IE9. Today, I was working through
> the last few of the crop of minor problems with installing programs,
> etc. Then, whenever I tried to print some page I'd found, IE crashed
> each time, with the "stopped working" message. I could always recall
> the page I'd looked at when I was invited to restore the interrupted
> session, but the only way I could actually get printout was to capture
> the screen and print it out with some other application.
>
> As I indicated, I found various complaints, mostly answered with (a)
> nothing, (b) "me too, what's happening?", or (c) "you need to buy and
> install [various possible snake oils]." I didn't detect any standard
> helpful fix.
>
> Any thoughts? Thanks.


One simple fix: Firefox.
 
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Anthony Buckland
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      05-15-2011
On 14/05/2011 5:53 AM, Andrew Rossmann wrote:
> In article<VcKdnRNAAfSobVDQnZ2dnUVZ_h->,
> says...
>> I have a brand-new W7 machine with IE9. Today, I was working
>> through the last few of the crop of minor problems with
>> installing programs, etc. Then, whenever I tried to print
>> some page I'd found, IE crashed each time, with the "stopped
>> working" message. I could always recall the page I'd looked
>> at when I was invited to restore the interrupted session,
>> but the only way I could actually get printout was to capture
>> the screen and print it out with some other application.

>
> I do remember an 'optional' Windows Update that fixed some IE9 issues
> with a particular printer brand. Make certain you have ALL updates
> installed.
>
> It could be something to do with the way IE9 does acceleration. You can
> try temporarily disabling acceleration in Control Panel/Internet
> Options/Advanced. Put a check in "Use software rendering instead of GPU
> rendering", then close and restart IE.
>



Windows is completely updated, it says. It looks for updates
every night at 03:00.

Sorry, the "use software rendering ... " didn't help.

Thanks, though.
 
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Anthony Buckland
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      05-15-2011
On 14/05/2011 12:13 PM, Phantom Post wrote:
> Andrew Rossmann<andysnewsreply@no_junk.comcast.net> wrote in
> news::
>
>> I do remember an 'optional' Windows Update that fixed some IE9 issues
>> with a particular printer brand. Make certain you have ALL updates
>> installed.
>>
>> It could be something to do with the way IE9 does acceleration. You
>> can try temporarily disabling acceleration in Control Panel/Internet
>> Options/Advanced. Put a check in "Use software rendering instead of
>> GPU rendering", then close and restart IE.
>>
>>

>
> Just last night/today I was helping a housemate with a new Canon printer
> on a Win7x64 laptop. When she got into IE9 it would pop up an error
> message saying something about the Canon not being compatible with IE9
> and that it was disabling the printer. It suggested reverting back to
> IE8. Huh?
>
> What it was, though, is that the printer installed an IE toolbar type
> utility for "Easy Web Printing". That is what was incompatible. I
> uninstalled the seperate-from-everything-else Web utility and all is
> fine. It works like a printer. Hit the Windows print command. Imagine
> that.
>
> Does anyone really need a IE toolbar for a printer?
>

The subsequent responses indicate nobody does. In any case, I have
no such toolbar.

Thanks, though.
 
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