Sometimes hard drives are just bad out of the factory. That's the nature of products which are made by man, a certain percentage are bound to have problems, fail, etc.
As the bumper sticker so eloquently states: SH** HAPPENS!
I am not sure how it is these days, but years ago there were basically four grades or levels of electronics:
Consumer
Commercial
Military
Aerospace
These days I am sure it's different in some aspects, such as my main hard drive is a Samsung Enterprise-Class drive, that means it's more reliable and used a lot in server setups.
So Cat's drive just may be the proverbial "lemon". I for one have had very good luck with hard drives, some people don't ever have an issue.
If one of today's modern hard drive starts making noises and warmer than usual out of the box, then something is definitely wrong with the unit.