Quote:
Originally Posted by Kougar
The system should be covered by Microcenter's warranty. If they built it they owe you a free service to resolve this problem. It sounds like they didn't configure the system hardware correctly, or it is possible one of the memory modules is bad.
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The system is not covered under Microcenter's warranty because Microcenter is, in essence, a local version of Newegg. They simply sell the parts, not make them. All of the hardware is configured correctly, I checked. The only problem could possibly be that the RAM works better in other slots, but I haven't tried that.
Quote:
Originally Posted by Kougar
If you wish to troubleshoot this yourself please run Memtest86+ first to test your RAM stability. If you have an empty flash drive around you can download the auto-installer that will turn it into a bootable drive. Otherwise you can burn it to a CD and boot to it that way.
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I'll try this after I install the MOBO drivers.
Quote:
Originally Posted by Kougar
Regarding the ASUS drivers, it is a standard zip file and Windows 7 should be capable of opening the file. If it isn't then something is wrong here... in either case
http://www.7-zip.org/ is a free alternative that can open (and create) zip archives.
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When I download the .zip and open it, there's a ROM file. What do I do with that?
Quote:
Originally Posted by Ace
If you want help with BSOD's though I would recommend reading the guide for assistance in this particular section of the forum.
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I did, which is why I filled out my computer specs for you and stated that I was unable to upload the minidump files.
Quote:
Originally Posted by Nibiru2012
Are you stating you spent money on three different versions of Windows 7? WHY?
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I wasn't sure exactly what the problem was, but I had a disc for downloading Windows which I have reinstalled three times (not activated, only installed). On my third time, I decided to activate it since I figured the OS wasn't a problem, but there's always the possibility of the disc being bad itself.
Quote:
Originally Posted by Nibiru2012
I agree with Kougar in that Microcenter should take responsibilty for this immediately! It should still be under warranty too. Make sure they test the RAM also.
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They aren't obliged to deal with this, and I'm not sure if the RAM came with a limited warranty. They can't test it either since they just sell the parts.
Quote:
Originally Posted by Nibiru2012
It sounds to me as if Microcenter did a poor job of assembly, ie, heatsinks not doing the proper job of cooling, and/or drivers not installed in the correct order.
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They don't install the drivers, I did that, and they are ALL updated except for the MOBO, which is what I'm trying to figure out. I don't know how to use ROM files.
Quote:
Originally Posted by brkkab123
Which version of Windows 7 do you have ? 32 bit or 64 bit? I'm gonna try to download one just to let you know how to do it.OK. You select the version of Windows 7 you have, then click on Global. Do yourself a favor and make a Drivers folder inside you Downloads folde. Then make folders for each component. On the drivers you download you'll more than likely need to right-click on each one and click on Extract All, as they'll all be .zip files.
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x64, just like in my specs list. I made the drivers folder, so now do I right click the ROM file, click extract, and then do something with whatever is in there?
________________________________________ *** EDIT LINE *** ________________________________________
MOBO Drivers:
Audio: Updated Successfully
BIOS: No idea what to do with the ROM file
BIOS Utilities: Error:
Quote:
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! Cannot execute "C:\Users\Ben\AppData\Local\Temp\Rar$EX02.272\Bupdater_V126\BUPDATER.EXE"
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Bluetooth: Updated Successfully
Chipset: Updated Successfully
LAN: Updated Successfully
SATA: Updated Successfully
USB: Updated Successfully
Utilities: Updated Successfully
VGA: Error: "System does not meet minimum requirements."
Now to run MemTest86+.
________________________________________ *** EDIT LINE *** ________________________________________
Well, I ran MemTest86+ and got two perfect passes with no errors. The only thing that I haven't done yet it upload the minidump files because it won't let me. My friend who is very knowledgeable with computers, and has experienced the same problem once before, says that it has to do with the registry, or in other words, it's the fault of the OS. Any ideas on how to fix it?