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Drowning in BSOD's

 
 
Acknown3 Acknown3 is offline
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      11-07-2011
I've had this computer since 06-11-11, and had it built at a Microcenter store. I've been experiencing constant BSOD's about a month after I got it, and I've been through three different Windows operating systems (At this rate, I'll spend more on my OS than my actual computer). I get a blue screen about five minutes after I start most of my games such as BF3 or GTA IV, but not with games like Oblivion, GTA: San Andreas, or Minecraft, and it happens so often to the point where I almost cry when it happens.

I run AVG internet security, and have a CANON printer hooked up, as well as a Logitech G930 headset and a Logitech Wave keyboard and mouse.

Also, my computer won't let me upload the minidump files or add them to an .RAR file. How do I do this?

Here's a list of things that I haven't tried yet, and am wondering if I should:

- Move the RAM to different slots
- Run MemTest86
- Downloaded new MOBO drivers, since I have no idea how
> http://www.asus.com/Motherboards/Int..._PRO/#download

Specs:

CPU: Intel Core i7-2600K Sandy Bridge 3.4GHz
GPU: ZOTAC ZT-50201-10P GeForce GTX 570
PSU: SeaSonic X660 (SS-660KM) 660W
MOBO: ASUS P8Z68-V PRO LGA 1155
HDD: Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
RAM: CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 15000)

Whenever I try to copy the minidump files and move them to another file, it says that I do not have permission, even though I am the administrator (and only user / profile) of this computer.

Also, I run stock fans so overheating could be a problem since it usually happens when I run games, but I sometimes just get it while browsing the internet.

I don't think I have any malware that could cause this, but I wouldn't rule it out as a possibility.

And I also experience blue screens with Game Booster both enabled and disabled.

I mostly get PFN List Corrupt, Bad Pool Header, or Memory Management as my blue screens.

I know close to nothing about blue screens, but my friends think the problem is either my RAM, Mobo, or OS.

And I believe my BIOS settings are all correct, although they could also be wrong.

Last edited by Acknown3; 11-07-2011 at 01:58 AM..
 
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Acknown3 Acknown3 is offline
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      11-07-2011
*Added to original post*

Last edited by Acknown3; 11-07-2011 at 12:47 AM..
 
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Acknown3 Acknown3 is offline
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      11-07-2011
*Added to original post*

Last edited by Acknown3; 11-07-2011 at 12:48 AM..
 
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brkkab123 brkkab123 is offline
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      11-07-2011
Here's link for your video card drivers. http://www.w7forums.com/drowning-bsods-t13004.html Here's link at Ausu for your motherboard drivers. http://www.asus.com/Motherboards/Int..._PRO/#download Make sure you download and save all the drivers. Then disable your antivirus and antispyware software. Install one driver at a time and restart your pc until all drivers are installed.
 
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Acknown3 Acknown3 is offline
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      11-07-2011
How do I download the MOBO drivers? I tried downloading the BIOS ones by clicking "Global (DLM)," letting the file download, and opening it; however, once I open the file, my computer does not know which program to use in order to activate it.
 
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Kougar Kougar is offline
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      11-07-2011
Hi Acknown. I don't understand what you mean by spending more on the OS than on the computer itself?

The system should be covered by Microcenter's warranty. If they built it they owe you a free service to resolve this problem. It sounds like they didn't configure the system hardware correctly, or it is possible one of the memory modules is bad.

If you wish to troubleshoot this yourself please run Memtest86+ first to test your RAM stability. If you have an empty flash drive around you can download the auto-installer that will turn it into a bootable drive. Otherwise you can burn it to a CD and boot to it that way.

Regarding the ASUS drivers, it is a standard zip file and Windows 7 should be capable of opening the file. If it isn't then something is wrong here... in either case
http://www.7-zip.org/ is a free alternative that can open (and create) zip archives.
 
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Ace Ace is offline
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      11-07-2011
If you want help with BSOD's though I would recommend reading the guide for assistance in this particular section of the forum.
 
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Nibiru2012 Nibiru2012 is offline
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      11-07-2011
Are you stating you spent money on three different versions of Windows 7? WHY?


I agree with Kougar in that Microcenter should take responsibilty for this immediately! It should still be under warranty too. Make sure they test the RAM also.

It sounds to me as if Microcenter did a poor job of assembly, ie, heatsinks not doing the proper job of cooling, and/or drivers not installed in the correct order.

Remember the "squeakiest wheel gets the most grease" so stay on Microcenter's butt till you get satisfaction.
 
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brkkab123 brkkab123 is offline
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      11-07-2011
Which version of Windows 7 do you have ? 32 bit or 64 bit? I'm gonna try to download one just to let you know how to do it.OK. You select the version of Windows 7 you have, then click on Global. Do yourself a favor and make a Drivers folder inside you Downloads folde. Then make folders for each component. On the drivers you download you'll more than likely need to right-click on each one and click on Extract All, as they'll all be .zip files.
Quote:
Originally Posted by Acknown3 View Post
How do I download the MOBO drivers? I tried downloading the BIOS ones by clicking "Global (DLM)," letting the file download, and opening it; however, once I open the file, my computer does not know which program to use in order to activate it.
 
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Acknown3 Acknown3 is offline
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      11-07-2011
Quote:
Originally Posted by Kougar View Post
The system should be covered by Microcenter's warranty. If they built it they owe you a free service to resolve this problem. It sounds like they didn't configure the system hardware correctly, or it is possible one of the memory modules is bad.
The system is not covered under Microcenter's warranty because Microcenter is, in essence, a local version of Newegg. They simply sell the parts, not make them. All of the hardware is configured correctly, I checked. The only problem could possibly be that the RAM works better in other slots, but I haven't tried that.

Quote:
Originally Posted by Kougar View Post
If you wish to troubleshoot this yourself please run Memtest86+ first to test your RAM stability. If you have an empty flash drive around you can download the auto-installer that will turn it into a bootable drive. Otherwise you can burn it to a CD and boot to it that way.
I'll try this after I install the MOBO drivers.

Quote:
Originally Posted by Kougar View Post
Regarding the ASUS drivers, it is a standard zip file and Windows 7 should be capable of opening the file. If it isn't then something is wrong here... in either case
http://www.7-zip.org/ is a free alternative that can open (and create) zip archives.
When I download the .zip and open it, there's a ROM file. What do I do with that?

Quote:
Originally Posted by Ace View Post
If you want help with BSOD's though I would recommend reading the guide for assistance in this particular section of the forum.
I did, which is why I filled out my computer specs for you and stated that I was unable to upload the minidump files.

Quote:
Originally Posted by Nibiru2012 View Post
Are you stating you spent money on three different versions of Windows 7? WHY?
I wasn't sure exactly what the problem was, but I had a disc for downloading Windows which I have reinstalled three times (not activated, only installed). On my third time, I decided to activate it since I figured the OS wasn't a problem, but there's always the possibility of the disc being bad itself.


Quote:
Originally Posted by Nibiru2012 View Post
I agree with Kougar in that Microcenter should take responsibilty for this immediately! It should still be under warranty too. Make sure they test the RAM also.
They aren't obliged to deal with this, and I'm not sure if the RAM came with a limited warranty. They can't test it either since they just sell the parts.

Quote:
Originally Posted by Nibiru2012 View Post
It sounds to me as if Microcenter did a poor job of assembly, ie, heatsinks not doing the proper job of cooling, and/or drivers not installed in the correct order.
They don't install the drivers, I did that, and they are ALL updated except for the MOBO, which is what I'm trying to figure out. I don't know how to use ROM files.

Quote:
Originally Posted by brkkab123 View Post
Which version of Windows 7 do you have ? 32 bit or 64 bit? I'm gonna try to download one just to let you know how to do it.OK. You select the version of Windows 7 you have, then click on Global. Do yourself a favor and make a Drivers folder inside you Downloads folde. Then make folders for each component. On the drivers you download you'll more than likely need to right-click on each one and click on Extract All, as they'll all be .zip files.
x64, just like in my specs list. I made the drivers folder, so now do I right click the ROM file, click extract, and then do something with whatever is in there?


________________________________________ *** EDIT LINE *** ________________________________________


MOBO Drivers:

Audio: Updated Successfully
BIOS: No idea what to do with the ROM file
BIOS Utilities: Error:
Quote:
! Cannot execute "C:\Users\Ben\AppData\Local\Temp\Rar$EX02.272\Bupdater_V126\BUPDATER.EXE"
Bluetooth: Updated Successfully
Chipset: Updated Successfully
LAN: Updated Successfully
SATA: Updated Successfully
USB: Updated Successfully
Utilities: Updated Successfully
VGA: Error: "System does not meet minimum requirements."

Now to run MemTest86+.


________________________________________ *** EDIT LINE *** ________________________________________


Well, I ran MemTest86+ and got two perfect passes with no errors. The only thing that I haven't done yet it upload the minidump files because it won't let me. My friend who is very knowledgeable with computers, and has experienced the same problem once before, says that it has to do with the registry, or in other words, it's the fault of the OS. Any ideas on how to fix it?

Last edited by Acknown3; 11-08-2011 at 02:32 AM..
 
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