Colorfax needs alternative to plugging-unplugging - for USB

Hello Experts,

I have a ColorFax prog that requires this. My Zoom modem runs very well
on Com 4 but the prog can't connect to that immediately. It needs a
change of USB socket, followed by some adjustment to the prog. Is there
a way to make that connection permanent?

Why can't it be like the best of fax progs - send a fax straight off
instead of having to spend a few minutes fiddling.

TIA

PS
Another bang for http://www.blackice.com/support.htm.

I have paid for the program and still it keeps popping up 2 windows with
Purchase and Continue - every time I open it up.

They ignore me every time I send then an email asking about how to dump
these two windows. Unfortunately I downloaded this prog to check it out
before I bought it and I doubt that I could download one without this
nuisance.

"Loonie" <> wrote in message
news:...
> Hello Experts,
>
> I have a ColorFax prog that requires this. My Zoom modem runs very well on
> Com 4 but the prog can't connect to that immediately. It needs a change of
> USB socket, followed by some adjustment to the prog. Is there a way to
> make that connection permanent?
>
> Why can't it be like the best of fax progs - send a fax straight off
> instead of having to spend a few minutes fiddling.
>
> TIA
>
> PS
> Another bang for http://www.blackice.com/support.htm.
>
> I have paid for the program and still it keeps popping up 2 windows with
> Purchase and Continue - every time I open it up.
>
> They ignore me every time I send then an email asking about how to dump
> these two windows. Unfortunately I downloaded this prog to check it out
> before I bought it and I doubt that I could download one without this
> nuisance.

I think you've posed to the wrong group. You need a software group. This
group is specifically dealing with Windows 7 issues

On 26/11/2011 13:34, Jolly polly wrote:
>
> "Loonie" <> wrote in message
> news:...
>> Hello Experts,
>>
>> I have a ColorFax prog that requires this. My Zoom modem runs very
>> well on Com 4 but the prog can't connect to that immediately. It needs
>> a change of USB socket, followed by some adjustment to the prog. Is
>> there a way to make that connection permanent?
>>
>> Why can't it be like the best of fax progs - send a fax straight off
>> instead of having to spend a few minutes fiddling.
>>
>> TIA
>>
>> PS
>> Another bang for http://www.blackice.com/support.htm.
>>
>> I have paid for the program and still it keeps popping up 2 windows
>> with Purchase and Continue - every time I open it up.
>>
>> They ignore me every time I send then an email asking about how to
>> dump these two windows. Unfortunately I downloaded this prog to check
>> it out before I bought it and I doubt that I could download one
>> without this nuisance.
>
> I think you've posed to the wrong group. You need a software group. This
> group is specifically dealing with Windows 7 issues

Thank you for your comment Jolly P.

Win 7 software issues are definitely involved here. This IS for a Win 7 OS.

You have not been following this situation. Just search above - date
19/11/2011 - for :

"Impact ColorFax Lite - need help with a Com port."

Have fun :-) and don't forget to return with a solution. :-)

On 11/26/2011, Loonie posted:
> Win 7 software issues are definitely involved here. This IS for a Win 7 OS.

But seemingly not the Windows 7 Operating System...

--
Gene E. Bloch (Stumbling Bloch)

On 11/26/2011 2:40 PM, Loonie wrote:
> On 26/11/2011 13:34, Jolly polly wrote:
>>
>> "Loonie" <> wrote in message
>> news:...
>>> Hello Experts,
>>>
>>> I have a ColorFax prog that requires this. My Zoom modem runs very
>>> well on Com 4 but the prog can't connect to that immediately. It needs
>>> a change of USB socket, followed by some adjustment to the prog. Is
>>> there a way to make that connection permanent?
>>>
>>> Why can't it be like the best of fax progs - send a fax straight off
>>> instead of having to spend a few minutes fiddling.
>>>
>>> TIA
>>>
>>> PS
>>> Another bang for http://www.blackice.com/support.htm.
>>>
>>> I have paid for the program and still it keeps popping up 2 windows
>>> with Purchase and Continue - every time I open it up.
>>>
>>> They ignore me every time I send then an email asking about how to
>>> dump these two windows. Unfortunately I downloaded this prog to check
>>> it out before I bought it and I doubt that I could download one
>>> without this nuisance.
>>
>> I think you've posed to the wrong group. You need a software group. This
>> group is specifically dealing with Windows 7 issues
>
> Thank you for your comment Jolly P.
>
> Win 7 software issues are definitely involved here. This IS for a Win 7 OS.
>
> You have not been following this situation. Just search above - date
> 19/11/2011 - for :
>
> "Impact ColorFax Lite - need help with a Com port."
>
> Have fun :-) and don't forget to return with a solution. :-)
>
>

Loonie,

Have you tried out the Windows Fax and Scan option. It seems to just
dump incoming faxes into the "inbox", where you may then print or toss
at your leisure.

On 27/11/2011 00:36, Bob I wrote:
>
>
> On 11/26/2011 2:40 PM, Loonie wrote:
>> On 26/11/2011 13:34, Jolly polly wrote:
>>>
>>> "Loonie" <> wrote in message
>>> news:...
>>>> Hello Experts,
>>>>
>>>> I have a ColorFax prog that requires this. My Zoom modem runs very
>>>> well on Com 4 but the prog can't connect to that immediately. It needs
>>>> a change of USB socket, followed by some adjustment to the prog. Is
>>>> there a way to make that connection permanent?
>>>>
>>>> Why can't it be like the best of fax progs - send a fax straight off
>>>> instead of having to spend a few minutes fiddling.
>>>>
>>>> TIA
>>>>
>>>> PS
>>>> Another bang for http://www.blackice.com/support.htm.
>>>>
>>>> I have paid for the program and still it keeps popping up 2 windows
>>>> with Purchase and Continue - every time I open it up.
>>>>
>>>> They ignore me every time I send then an email asking about how to
>>>> dump these two windows. Unfortunately I downloaded this prog to check
>>>> it out before I bought it and I doubt that I could download one
>>>> without this nuisance.
>>>
>>> I think you've posed to the wrong group. You need a software group. This
>>> group is specifically dealing with Windows 7 issues
>>
>> Thank you for your comment Jolly P.
>>
>> Win 7 software issues are definitely involved here. This IS for a Win
>> 7 OS.
>>
>> You have not been following this situation. Just search above - date
>> 19/11/2011 - for :
>>
>> "Impact ColorFax Lite - need help with a Com port."
>>
>> Have fun :-) and don't forget to return with a solution. :-)
>>
>>
>
> Loonie,
>
> Have you tried out the Windows Fax and Scan option. It seems to just
> dump incoming faxes into the "inbox", where you may then print or toss
> at your leisure.

Hello Bob,

Thank you for your email.

By some weird chance, when I started up my computer this morning,
ColorFax opened up and immediately found the modem and got the right Com
port. This was the first time, in dozens of tries, that this has happened.

I have tried Fax and Scan many times but something always went wrong.
I'll try it again soon. Fortunately ColorFax is working now even though
it has that pesky "Continue or Purchase" nuisance message. I have
already paid for it.

Have a great weekend :-)

On 11/27/2011, Loonie posted:
> it has that pesky "Continue or Purchase" nuisance message. I have already
> paid for it.

Clearly the problem is that you've only paid for it *once*. You should
make the company happier by paying for it a second (third, fourth,...)
time. It's your moral duty :-)

--
Gene E. Bloch (Stumbling Bloch)

On 28/11/2011 21:38, Gene E. Bloch wrote:
> On 11/27/2011, Loonie posted:
>> it has that pesky "Continue or Purchase" nuisance message. I have
>> already paid for it.
>
> Clearly the problem is that you've only paid for it *once*. You should
> make the company happier by paying for it a second (third, fourth,...)
> time. It's your moral duty :-)


They sent me a weird form asking me to fill it out to remove the
"purchase or continue" messages. I was asked for the purchase order
number, the serial number and one other that I had not heard of. The
form seemed to have inviting boxes to fill but I could not do it. No
matter what I tried to put in any of the boxes they did take. Weird indeed.

They are extremely slow in responding.

On 11/29/2011, Loonie posted:
> On 28/11/2011 21:38, Gene E. Bloch wrote:
>> On 11/27/2011, Loonie posted:
>>> it has that pesky "Continue or Purchase" nuisance message. I have
>>> already paid for it.
>>
>> Clearly the problem is that you've only paid for it *once*. You should
>> make the company happier by paying for it a second (third, fourth,...)
>> time. It's your moral duty :-)


> They sent me a weird form asking me to fill it out to remove the "purchase or
> continue" messages. I was asked for the purchase order number, the serial
> number and one other that I had not heard of. The form seemed to have
> inviting boxes to fill but I could not do it. No matter what I tried to put
> in any of the boxes they did take. Weird indeed.

> They are extremely slow in responding.

Sometimes when I have that kind of problem (withj the form, not the
company!) it works OK in a different browser. Not always, but it's
worth a try if you have another browser handy. Internet Explorer tends
to be the one that works when others don't (sigh).

--
Gene E. Bloch (Stumbling Bloch)

On 29/11/2011 22:11, Gene E. Bloch wrote:
> On 11/29/2011, Loonie posted:
>> On 28/11/2011 21:38, Gene E. Bloch wrote:
>>> On 11/27/2011, Loonie posted:
>>>> it has that pesky "Continue or Purchase" nuisance message. I have
>>>> already paid for it.
>>>
>>> Clearly the problem is that you've only paid for it *once*. You should
>>> make the company happier by paying for it a second (third, fourth,...)
>>> time. It's your moral duty :-)
>
>
>> They sent me a weird form asking me to fill it out to remove the
>> "purchase or continue" messages. I was asked for the purchase order
>> number, the serial number and one other that I had not heard of. The
>> form seemed to have inviting boxes to fill but I could not do it. No
>> matter what I tried to put in any of the boxes they did take. Weird
>> indeed.
>
>> They are extremely slow in responding.
>
> Sometimes when I have that kind of problem (withj the form, not the
> company!) it works OK in a different browser. Not always, but it's worth
> a try if you have another browser handy. Internet Explorer tends to be
> the one that works when others don't (sigh).

Thanks again Gene,

I have tried both Win Explorer 8 and Chrome - they did not accept any input.