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cant boot in safe mode

 
 
borgda1 borgda1 is offline
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      05-10-2011
Hi i am in need of some help asap please....
system crashed, will not boot successfully. can not get past the compaq restore\recovery program. i want to start in safe mode to copy data to portable drive before resetting to factory settings.
when i try to select safe mode after hitting f8 it crashes with a blue screen..


thanks
debra
 
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brkkab123 brkkab123 is offline
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      05-10-2011
Boot from your Windows dvd and first try running Startup Repair. If that doesn't solve the issue try the Command Prompt option and type in sfc /scannow. If neither of those work, then it's clean-install time. You may try chkdisk /r from the command prompt also, but if Startup Repair and sfc /scannow don't fix your problem chkdisk probably won't either.
 
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