Can't access network shares

Hi all,

We have a laptop with Windows 7 Home, 64b. It is wirelessly connected to our
LAN. In the LAN we have amongst other workstations a file server, running on
XP Pro, with the same account and password as the account on the laptop. All
systems have the same account/password combination. We used to be able to
work on the laptop and acces the shares on the server. On the other XP
machines on the LAN we still can access the shares, but on the laptop we can
no longer access the shares on the server. On the mapped network drives a
red cross has appeared. This is likely to have happened after a series of W7
updates took place on the laptop. We now need to enter an account name and a
password when accessing the shares, but it seems that the server refuses
access. I can't find anything in the logs on the server. In the mean time on
all other XP workstation we can access the server flawlessly, so the problem
is definitely with the laptop.
Wat can we do to regain access to the shares on the server?
Thanks in advance for your help.

With best regards,
Fokke Nauta

On 12/08/2011 13:20, Fokke Nauta wrote:
> Hi all,
>
> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected to our
> LAN. In the LAN we have amongst other workstations a file server, running on
> XP Pro, with the same account and password as the account on the laptop. All
> systems have the same account/password combination. We used to be able to
> work on the laptop and acces the shares on the server. On the other XP
> machines on the LAN we still can access the shares, but on the laptop we can
> no longer access the shares on the server. On the mapped network drives a
> red cross has appeared. This is likely to have happened after a series of W7
> updates took place on the laptop. We now need to enter an account name and a
> password when accessing the shares, but it seems that the server refuses
> access. I can't find anything in the logs on the server. In the mean time on
> all other XP workstation we can access the server flawlessly, so the problem
> is definitely with the laptop.
> Wat can we do to regain access to the shares on the server?
> Thanks in advance for your help.
>
> With best regards,
> Fokke Nauta
>
>

It sounds from that as if the change has occurred on the laptop. And if
that is so, then there will probably be other changes too.
You'll have to investigate a bit further in, and let us know about other
changes.
The info you've given suggests merely that some of the previous sharing
settings have been altered, and just on the laptop.

Ed

On 12/08/2011 18:36, Ed Cryer wrote:
> On 12/08/2011 13:20, Fokke Nauta wrote:
>> Hi all,
>>
>> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected
>> to our
>> LAN. In the LAN we have amongst other workstations a file server,
>> running on
>> XP Pro, with the same account and password as the account on the
>> laptop. All
>> systems have the same account/password combination. We used to be able to
>> work on the laptop and acces the shares on the server. On the other XP
>> machines on the LAN we still can access the shares, but on the laptop
>> we can
>> no longer access the shares on the server. On the mapped network drives a
>> red cross has appeared. This is likely to have happened after a series
>> of W7
>> updates took place on the laptop. We now need to enter an account name
>> and a
>> password when accessing the shares, but it seems that the server refuses
>> access. I can't find anything in the logs on the server. In the mean
>> time on
>> all other XP workstation we can access the server flawlessly, so the
>> problem
>> is definitely with the laptop.
>> Wat can we do to regain access to the shares on the server?
>> Thanks in advance for your help.
>>
>> With best regards,
>> Fokke Nauta
>>
>>
>
> It sounds from that as if the change has occurred on the laptop. And if
> that is so, then there will probably be other changes too.
> You'll have to investigate a bit further in, and let us know about other
> changes.
> The info you've given suggests merely that some of the previous sharing
> settings have been altered, and just on the laptop.
>
> Ed
>

Such as this question; can the laptop access Internet?

Ed

"Ed Cryer" <> wrote in message
news:j24527$5h8$...
> On 12/08/2011 18:36, Ed Cryer wrote:
>> On 12/08/2011 13:20, Fokke Nauta wrote:
>>> Hi all,
>>>
>>> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected
>>> to our
>>> LAN. In the LAN we have amongst other workstations a file server,
>>> running on
>>> XP Pro, with the same account and password as the account on the
>>> laptop. All
>>> systems have the same account/password combination. We used to be able
>>> to
>>> work on the laptop and acces the shares on the server. On the other XP
>>> machines on the LAN we still can access the shares, but on the laptop
>>> we can
>>> no longer access the shares on the server. On the mapped network drives
>>> a
>>> red cross has appeared. This is likely to have happened after a series
>>> of W7
>>> updates took place on the laptop. We now need to enter an account name
>>> and a
>>> password when accessing the shares, but it seems that the server refuses
>>> access. I can't find anything in the logs on the server. In the mean
>>> time on
>>> all other XP workstation we can access the server flawlessly, so the
>>> problem
>>> is definitely with the laptop.
>>> Wat can we do to regain access to the shares on the server?
>>> Thanks in advance for your help.
>>>
>>> With best regards,
>>> Fokke Nauta
>>>
>>>
>>
>> It sounds from that as if the change has occurred on the laptop. And if
>> that is so, then there will probably be other changes too.
>> You'll have to investigate a bit further in, and let us know about other
>> changes.
>> The info you've given suggests merely that some of the previous sharing
>> settings have been altered, and just on the laptop.
>>
>> Ed
>>
>
> Such as this question; can the laptop access Internet?
>
> Ed
>

I have not seen any other changes. The laptop can access the internet. It
works fine. I can see the other machines in the LAN.
The only change I made myself is changing the static IP address (10.0.0.144)
into a dynamic IP address (DHCP lease 10.0.0.160). But the server accepts
traffic up to 10.0.0.170, so that should not be a problem.
It appears that the combination login name - password is faulty, but I don't
understand why. I haven't changed that. On the server the shares are open
only for the admin and the user with the login name - password combination.
This user account is exactly the same on all systems.
I created a new user on the server and tried to acces the shares from the
laptop with this new combination, but it did not work either.

Fokke

On 8/13/2011 3:53 AM, Fokke Nauta wrote:
> "Ed Cryer" <> wrote in message
> news:j24527$5h8$...
>> On 12/08/2011 18:36, Ed Cryer wrote:
>>> On 12/08/2011 13:20, Fokke Nauta wrote:
>>>> Hi all,
>>>>
>>>> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected
>>>> to our
>>>> LAN. In the LAN we have amongst other workstations a file server,
>>>> running on
>>>> XP Pro, with the same account and password as the account on the
>>>> laptop. All
>>>> systems have the same account/password combination. We used to be able
>>>> to
>>>> work on the laptop and acces the shares on the server. On the other XP
>>>> machines on the LAN we still can access the shares, but on the laptop
>>>> we can
>>>> no longer access the shares on the server. On the mapped network drives
>>>> a
>>>> red cross has appeared. This is likely to have happened after a series
>>>> of W7
>>>> updates took place on the laptop. We now need to enter an account name
>>>> and a
>>>> password when accessing the shares, but it seems that the server refuses
>>>> access. I can't find anything in the logs on the server. In the mean
>>>> time on
>>>> all other XP workstation we can access the server flawlessly, so the
>>>> problem
>>>> is definitely with the laptop.
>>>> Wat can we do to regain access to the shares on the server?
>>>> Thanks in advance for your help.
>>>>
>>>> With best regards,
>>>> Fokke Nauta
>>>>
>>>>
>>>
>>> It sounds from that as if the change has occurred on the laptop. And if
>>> that is so, then there will probably be other changes too.
>>> You'll have to investigate a bit further in, and let us know about other
>>> changes.
>>> The info you've given suggests merely that some of the previous sharing
>>> settings have been altered, and just on the laptop.
>>>
>>> Ed
>>>
>>
>> Such as this question; can the laptop access Internet?
>>
>> Ed
>>
>
> I have not seen any other changes. The laptop can access the internet. It
> works fine. I can see the other machines in the LAN.
> The only change I made myself is changing the static IP address (10.0.0.144)
> into a dynamic IP address (DHCP lease 10.0.0.160). But the server accepts
> traffic up to 10.0.0.170, so that should not be a problem.
> It appears that the combination login name - password is faulty, but I don't
> understand why. I haven't changed that. On the server the shares are open
> only for the admin and the user with the login name - password combination.
> This user account is exactly the same on all systems.
> I created a new user on the server and tried to acces the shares from the
> laptop with this new combination, but it did not work either.

You might want to check out this software called Network Magic from
Cisco. It makes managing a home network so easy that a novice can do
it. You can also share printers, folders and other resources, and you
can even control when other devices have network access. It works with
all versions of Windows, and there's a free trial version available so
you can see if it meets your needs. You can get it here:

www.purenetworks.com


--

Roy Smith
Windows 7 Home Premium 64-Bit
Thunderbird 5.0
Saturday, August 13, 2011 4:58:05 AM

On 13/08/2011 09:53, Fokke Nauta wrote:
> "Ed Cryer"<> wrote in message
> news:j24527$5h8$...
>> On 12/08/2011 18:36, Ed Cryer wrote:
>>> On 12/08/2011 13:20, Fokke Nauta wrote:
>>>> Hi all,
>>>>
>>>> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected
>>>> to our
>>>> LAN. In the LAN we have amongst other workstations a file server,
>>>> running on
>>>> XP Pro, with the same account and password as the account on the
>>>> laptop. All
>>>> systems have the same account/password combination. We used to be able
>>>> to
>>>> work on the laptop and acces the shares on the server. On the other XP
>>>> machines on the LAN we still can access the shares, but on the laptop
>>>> we can
>>>> no longer access the shares on the server. On the mapped network drives
>>>> a
>>>> red cross has appeared. This is likely to have happened after a series
>>>> of W7
>>>> updates took place on the laptop. We now need to enter an account name
>>>> and a
>>>> password when accessing the shares, but it seems that the server refuses
>>>> access. I can't find anything in the logs on the server. In the mean
>>>> time on
>>>> all other XP workstation we can access the server flawlessly, so the
>>>> problem
>>>> is definitely with the laptop.
>>>> Wat can we do to regain access to the shares on the server?
>>>> Thanks in advance for your help.
>>>>
>>>> With best regards,
>>>> Fokke Nauta
>>>>
>>>>
>>>
>>> It sounds from that as if the change has occurred on the laptop. And if
>>> that is so, then there will probably be other changes too.
>>> You'll have to investigate a bit further in, and let us know about other
>>> changes.
>>> The info you've given suggests merely that some of the previous sharing
>>> settings have been altered, and just on the laptop.
>>>
>>> Ed
>>>
>>
>> Such as this question; can the laptop access Internet?
>>
>> Ed
>>
>
> I have not seen any other changes. The laptop can access the internet. It
> works fine. I can see the other machines in the LAN.
> The only change I made myself is changing the static IP address (10.0.0.144)
> into a dynamic IP address (DHCP lease 10.0.0.160). But the server accepts
> traffic up to 10.0.0.170, so that should not be a problem.
> It appears that the combination login name - password is faulty, but I don't
> understand why. I haven't changed that. On the server the shares are open
> only for the admin and the user with the login name - password combination.
> This user account is exactly the same on all systems.
> I created a new user on the server and tried to acces the shares from the
> laptop with this new combination, but it did not work either.
>
> Fokke
>
>

If the only problem area you're seeing is the login name and password,
then I guess that's the problem. You seem very uncertain, though, about
the matter; and that means you're getting no feedback from attempting.
That's what you need; the error message and whatever else comes with it.

If you can't get at a log file, then compare what happens when you try
to login on the laptop with what happens from another machine.

Ed

Superb program, but not for sale in th U.K. Any Suggestions?

MeltRod

On 8/13/2011 3:53 AM, Fokke Nauta wrote:
> "Ed Cryer"<> wrote in message
> news:j24527$5h8$...
>> On 12/08/2011 18:36, Ed Cryer wrote:
>>> On 12/08/2011 13:20, Fokke Nauta wrote:
>>>> Hi all,
>>>>
>>>> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected
>>>> to our
>>>> LAN. In the LAN we have amongst other workstations a file server,
>>>> running on
>>>> XP Pro, with the same account and password as the account on the
>>>> laptop. All
>>>> systems have the same account/password combination. We used to be able
>>>> to
>>>> work on the laptop and acces the shares on the server. On the other XP
>>>> machines on the LAN we still can access the shares, but on the laptop
>>>> we can
>>>> no longer access the shares on the server. On the mapped network drives
>>>> a
>>>> red cross has appeared. This is likely to have happened after a series
>>>> of W7
>>>> updates took place on the laptop. We now need to enter an account name
>>>> and a
>>>> password when accessing the shares, but it seems that the server refuses
>>>> access. I can't find anything in the logs on the server. In the mean
>>>> time on
>>>> all other XP workstation we can access the server flawlessly, so the
>>>> problem
>>>> is definitely with the laptop.
>>>> Wat can we do to regain access to the shares on the server?
>>>> Thanks in advance for your help.
>>>>
>>>> With best regards,
>>>> Fokke Nauta
>>>>
>>>>
>>>
>>> It sounds from that as if the change has occurred on the laptop. And if
>>> that is so, then there will probably be other changes too.
>>> You'll have to investigate a bit further in, and let us know about other
>>> changes.
>>> The info you've given suggests merely that some of the previous sharing
>>> settings have been altered, and just on the laptop.
>>>
>>> Ed
>>>
>>
>> Such as this question; can the laptop access Internet?
>>
>> Ed
>>
>
> I have not seen any other changes. The laptop can access the internet. It
> works fine. I can see the other machines in the LAN.
> The only change I made myself is changing the static IP address (10.0.0.144)
> into a dynamic IP address (DHCP lease 10.0.0.160). But the server accepts
> traffic up to 10.0.0.170, so that should not be a problem.
> It appears that the combination login name - password is faulty, but I don't
> understand why. I haven't changed that. On the server the shares are open
> only for the admin and the user with the login name - password combination.
> This user account is exactly the same on all systems.
> I created a new user on the server and tried to acces the shares from the
> laptop with this new combination, but it did not work either.
>
> Fokke
>
>
Not sure if an update would change this but right click on your
"Computer" icon on your laptop and see if the right "Workgroup" name is
there or did it switch to a Domain. Windows operating systems older
than Vista do not communicate properly with each other when a computer
uses the built in Windows 7 "Domain" option rather than "Workgroup" in a
home environment.

"GlowingBlueMist" <> wrote in message
news:j26k8c$c25$...
> On 8/13/2011 3:53 AM, Fokke Nauta wrote:
>> "Ed Cryer"<> wrote in message
>> news:j24527$5h8$...
>>> On 12/08/2011 18:36, Ed Cryer wrote:
>>>> On 12/08/2011 13:20, Fokke Nauta wrote:
>>>>> Hi all,
>>>>>
>>>>> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected
>>>>> to our
>>>>> LAN. In the LAN we have amongst other workstations a file server,
>>>>> running on
>>>>> XP Pro, with the same account and password as the account on the
>>>>> laptop. All
>>>>> systems have the same account/password combination. We used to be able
>>>>> to
>>>>> work on the laptop and acces the shares on the server. On the other XP
>>>>> machines on the LAN we still can access the shares, but on the laptop
>>>>> we can
>>>>> no longer access the shares on the server. On the mapped network
>>>>> drives
>>>>> a
>>>>> red cross has appeared. This is likely to have happened after a series
>>>>> of W7
>>>>> updates took place on the laptop. We now need to enter an account name
>>>>> and a
>>>>> password when accessing the shares, but it seems that the server
>>>>> refuses
>>>>> access. I can't find anything in the logs on the server. In the mean
>>>>> time on
>>>>> all other XP workstation we can access the server flawlessly, so the
>>>>> problem
>>>>> is definitely with the laptop.
>>>>> Wat can we do to regain access to the shares on the server?
>>>>> Thanks in advance for your help.
>>>>>
>>>>> With best regards,
>>>>> Fokke Nauta
>>>>>
>>>>>
>>>>
>>>> It sounds from that as if the change has occurred on the laptop. And if
>>>> that is so, then there will probably be other changes too.
>>>> You'll have to investigate a bit further in, and let us know about
>>>> other
>>>> changes.
>>>> The info you've given suggests merely that some of the previous sharing
>>>> settings have been altered, and just on the laptop.
>>>>
>>>> Ed
>>>>
>>>
>>> Such as this question; can the laptop access Internet?
>>>
>>> Ed
>>>
>>
>> I have not seen any other changes. The laptop can access the internet. It
>> works fine. I can see the other machines in the LAN.
>> The only change I made myself is changing the static IP address
>> (10.0.0.144)
>> into a dynamic IP address (DHCP lease 10.0.0.160). But the server accepts
>> traffic up to 10.0.0.170, so that should not be a problem.
>> It appears that the combination login name - password is faulty, but I
>> don't
>> understand why. I haven't changed that. On the server the shares are open
>> only for the admin and the user with the login name - password
>> combination.
>> This user account is exactly the same on all systems.
>> I created a new user on the server and tried to acces the shares from the
>> laptop with this new combination, but it did not work either.
>>
>> Fokke
>>
>>
> Not sure if an update would change this but right click on your "Computer"
> icon on your laptop and see if the right "Workgroup" name is there or did
> it switch to a Domain. Windows operating systems older than Vista do not
> communicate properly with each other when a computer uses the built in
> Windows 7 "Domain" option rather than "Workgroup" in a home environment.
>

I checked this.
But it has the correct workgroup name.
I don't think the W7 Home version can login to domains anyway.

Fokke

"Ed Cryer" <> wrote in message
news:j25lpc$ci1$...
> On 13/08/2011 09:53, Fokke Nauta wrote:
>> "Ed Cryer"<> wrote in message
>> news:j24527$5h8$...
>>> On 12/08/2011 18:36, Ed Cryer wrote:
>>>> On 12/08/2011 13:20, Fokke Nauta wrote:
>>>>> Hi all,
>>>>>
>>>>> We have a laptop with Windows 7 Home, 64b. It is wirelessly connected
>>>>> to our
>>>>> LAN. In the LAN we have amongst other workstations a file server,
>>>>> running on
>>>>> XP Pro, with the same account and password as the account on the
>>>>> laptop. All
>>>>> systems have the same account/password combination. We used to be able
>>>>> to
>>>>> work on the laptop and acces the shares on the server. On the other XP
>>>>> machines on the LAN we still can access the shares, but on the laptop
>>>>> we can
>>>>> no longer access the shares on the server. On the mapped network
>>>>> drives
>>>>> a
>>>>> red cross has appeared. This is likely to have happened after a series
>>>>> of W7
>>>>> updates took place on the laptop. We now need to enter an account name
>>>>> and a
>>>>> password when accessing the shares, but it seems that the server
>>>>> refuses
>>>>> access. I can't find anything in the logs on the server. In the mean
>>>>> time on
>>>>> all other XP workstation we can access the server flawlessly, so the
>>>>> problem
>>>>> is definitely with the laptop.
>>>>> Wat can we do to regain access to the shares on the server?
>>>>> Thanks in advance for your help.
>>>>>
>>>>> With best regards,
>>>>> Fokke Nauta
>>>>>
>>>>>
>>>>
>>>> It sounds from that as if the change has occurred on the laptop. And if
>>>> that is so, then there will probably be other changes too.
>>>> You'll have to investigate a bit further in, and let us know about
>>>> other
>>>> changes.
>>>> The info you've given suggests merely that some of the previous sharing
>>>> settings have been altered, and just on the laptop.
>>>>
>>>> Ed
>>>>
>>>
>>> Such as this question; can the laptop access Internet?
>>>
>>> Ed
>>>
>>
>> I have not seen any other changes. The laptop can access the internet. It
>> works fine. I can see the other machines in the LAN.
>> The only change I made myself is changing the static IP address
>> (10.0.0.144)
>> into a dynamic IP address (DHCP lease 10.0.0.160). But the server accepts
>> traffic up to 10.0.0.170, so that should not be a problem.
>> It appears that the combination login name - password is faulty, but I
>> don't
>> understand why. I haven't changed that. On the server the shares are open
>> only for the admin and the user with the login name - password
>> combination.
>> This user account is exactly the same on all systems.
>> I created a new user on the server and tried to acces the shares from the
>> laptop with this new combination, but it did not work either.
>>
>> Fokke
>>
>>
>
> If the only problem area you're seeing is the login name and password,
> then I guess that's the problem. You seem very uncertain, though, about
> the matter; and that means you're getting no feedback from attempting.
> That's what you need; the error message and whatever else comes with it.
>
> If you can't get at a log file, then compare what happens when you try to
> login on the laptop with what happens from another machine.
>
> Ed
>

Hi Ed,

For a beginning - there is nothing about this in the event logs on the
server.
And while working on the laptop and trying to acces the server shares, I now
need to enter a login name (= the account name) and a password. I get the
message back that the password is incorrect, althoug on all machines the
combination loginname / password is the same. And this did not happen
before. I tried //laptopname/username as well as //server/username. Did not
make a difference, in all cases the password seems wrong.
From other machines (all XP Pro) I can access the server shares without a
problem.
With your remark "when you try to login on the laptop with what happens from
another machine" I'm nut sure what you mean.

Fokke