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BSOD trouble

 
 
Gamri Gamri is offline
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      06-22-2012
Hello All,

My previously stable computer has started dying on me on start-up.

I'm attaching the dump reports -- I'd be extremely grateful if any of you knowledgeable people could help me fix this ...

Many thanks.
Attached Files
File Type: zip Dump Reports.zip (78.4 KB, 20 views)
 
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Gamri Gamri is offline
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      06-22-2012
When I try to fix the problem, this is the report that is generated:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800030292E8
BCP3: FFFFF88007C62090
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062212-35833-01.dmp
C:\Windows\Temp\WER-41839-0.sysdata.xml
 
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Shintaro Shintaro is offline
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      06-22-2012
You need to update your Nvidia video drivers.
Quote:
fffff880`07c618a8 fffff880`010d7678*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
If the problem continues, please tell us about your computers hardware.
Hope this helps.
 
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Gamri Gamri is offline
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      06-23-2012
Many thanks Shintaro -- I'll update the Nvidia drivers and hope for the best.

Cheers.
 
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Gamri Gamri is offline
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      06-23-2012
All my Nvidia drivers are up to date, apparently, and yet the problem persists ...

I've added my PC specs, perhaps that might aid diagnosis?

Thanks very much.
 
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Shintaro Shintaro is offline
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      06-23-2012
Can you upload the mini dump files please.
 
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Gamri Gamri is offline
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      06-23-2012
No new mini dump files have been generated, it seems.

When I say that the problem persists, I haven't actually had a blue screen today but the PC has restarted a couple of times.
 
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Gamri Gamri is offline
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      06-23-2012
I'm attaching the dump report generated after the latest BSOD.

Again -- any help or guidance would be much appreciated.
Attached Files
File Type: zip Dump report 23.6.12.zip (24.0 KB, 18 views)
 
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Shintaro Shintaro is offline
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      06-23-2012
The crash seems to be caused by a LogiTech Camera Driver:

http://www.logitech.com/en-us/support/downloads

Quote:
SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: lvrs64+df04

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: lvrs64

IMAGE_NAME: lvrs64.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4acc510f

STACK_COMMAND: .cxr 0xfffff88008c301f0 ; kb

FAILURE_BUCKET_ID: X64_0x7E_lvrs64+df04

BUCKET_ID: X64_0x7E_lvrs64+df04
Date and Time stamp of driver:

Quote:
lvrs64.sys Wed Oct 07 19:27:59 2009
Hope this helps.

Last edited by Shintaro; 06-23-2012 at 11:55 PM.. Reason: Grammar
 
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Gamri Gamri is offline
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      06-24-2012
Thanks again Shintaro.

I've updated the Logitech drivers and am hoping for the best.

Cheers.
 
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