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Wanikiya
Join Date: Sep 2010
Location: NY USA
Posts: 261
Thanked: 80
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Quote:
Originally Posted by jmcbjccluff
I've been having this error for the past couple of weeks. Everything I have tried hasn't worked so far. Attached are the files requested. Any help would be greatly appreciated. Not sure if this is related, but my hard drive light is on almost constantly and I can hear the hard drive spinning all of the time.
Thanks,
Justin
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Probably caused by volsnap.sys (an OS file). Please run both SFC and chkdsk
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
Read here for more information http://www.sevenforums.com/tutorials...e-checker.html
Let us know the results from the report at the end.
A- CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.
Do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.
Then reboot and let the test run.
It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.
See "CHKDSK LogFile" below in order to check the results of the test.
B- Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"
C-CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.
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