BSOD and Computer Freezes After DVD Drive Upgrade

Hi everyone,

Yesterday, I replaced my DVD-drive and ever since, my computer has been freezing up and just BSOD'd a few minutes ago. Earlier today, I rechecked the connections of the DVD-drive, thinking I had possibly not connected the wire properly, and confirmed that it is connected as it should be.

When the computer freezes, one of two things happens: 1.) The screen distorts (weird colors and designs), or 2.) The screen freezes on whatever screen I am on (no distortion). In both cases, the only thing I can do is hold the power button down to restart the computer.

I attached the minidump from the most recent BSOD. Also, I'm not sure if these CPU-Z screen shots will be needed, but I was asked to provide them a few years back when I was having BSODs, so I figured I'd post updated ones.

SPD


Memory


Thanks in advance for any help!

I don't read minidumps but just based on what you said ...

Check the website of the DVD manufacturer and see if they have a firmware update for the drive and if so, run that. Also make sure you have their most recent driver for the DVD installed.

Thanks. I went to the manufacturer's website and could not find any firmware or driver updates.

My computer just BSOD'd again, so I am attaching the new minidump.

Mate,

Please download and install SP1
http://windows.microsoft.com/en-US/w...service-pack-1
Then if it still crashes, please update your video drivers.
http://www.amd.com/us/products/deskt...-overview.aspx


Hope this helps.

Thanks for all the help. I have done everything mentioned in this thread so far and have not had another BSOD (yet). I'm not completely problem free yet, though, unfortunately.

I am still having an issue where my screen will go blank and then return to normal and a pop up message above the toolbar says "Display driver stopped responding and has recovered. Display driver AMD driver stopped responding and has recovered." After this happens, there are some continuing distortions on the screen. The picture below is a screenshot of one of the distortions. The lines inside the red circle are the distortions I am talking about, and the lines keep blinking.

I spoke too soon--just had another BSOD . Attached are the reports from the 3 BSODs I've had. I appreciate any help, I'm at my wits end!

Just whilst I am having a look at the mini dumps please run:
http://www.technibble.com/repair-too...y-stress-test/

It will test the video cards RAM.

I'm running that now and I'll report back whenever it finishes. Thanks for all the help!

Are you running Norton Symantec NIS?