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BSOD after reinstall

 
 
tsaojet tsaojet is offline
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Join Date: Apr 2011
Posts: 1
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      04-29-2011
Hi, I've been having problems with my computer either restarting itself or completely freezing up (on an almost daily basis) since I got it in November of 2010. I get this error that windows has recovered from an unexpected shutdown, this is what it says:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004E618F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\042811-37034-01.dmp
C:\Users\Taylor\AppData\Local\Temp\WER-70496-0.sysdata.xml


I get this only after the restarts, not manually powering off the comp after a freeze up. I asked a friend about it, they suggested reinstalling windows. I did so last night, and I'm still having this issue. The dump thing is attached.
Attached Files
File Type: zip 042811-37034-01.zip (11.5 KB, 8 views)
 
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cybercore cybercore is offline
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Join Date: Sep 2010
Location: OH Cleveland
Posts: 613
Thanked: 95
 
      04-29-2011
Quote:
I get this only after the restarts, not manually powering off the comp after a freeze up. I asked a friend about it, they suggested reinstalling windows. I did so last night, and I'm still having this issue.

Right, stop 0x124:

Code:
042811-37034-01.dmp
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred.
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Probably caused by : hardware

Load setup/optimized/fail-safe defaults in bios, it'll set your hardware right.


CRASH DUMPS

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\DMP\042811-37034-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a06000 PsLoadedModuleList = 0xfffff800`02c43e50
Debug session time: Thu Apr 28 09:40:09.802 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:07.300
Loading Kernel Symbols
..................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004e618f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004e618f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fee6f0 fffff800`02cc0a99 : fffffa80`04e618d0 fffffa80`039f8b60 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02feec10 fffff800`02ba2677 : fffffa80`04e618d0 fffff800`02c1b5f8 fffffa80`039f8b60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02feec40 fffff800`02b0ac45 : fffff800`02c7d360 fffffa80`04d7f838 fffffa80`04d7f830 fffffa80`039f8b60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02feec80 fffff800`02a83961 : fffff880`00dd9e00 fffff800`02b0ac20 fffffa80`039f8b60 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02feecb0 fffff800`02d197c6 : 00000000`00000000 fffffa80`039f8b60 00000000`00000080 fffffa80`039e6040 : nt!ExpWorkerThread+0x111
fffff880`02feed40 fffff800`02a54c26 : fffff880`009e9180 fffffa80`039f8b60 fffff880`009f3f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02feed80 00000000`00000000 : fffff880`02fef000 fffff880`02fe9000 fffff880`02fee0a0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------




DRIVERS

Code:
start             end                 module name
fffff880`00ec6000 fffff880`00f1d000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`00d9e000 fffff880`00da9000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`00cda000 fffff880`00ce3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00d74000 fffff880`00d9e000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01882000 fffff880`0188a000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`01878000 fffff880`01882000   AVGIDSEH AVGIDSEH.Sys Tue Feb 22 00:23:04 2011 (4D634838)
fffff880`0186c000 fffff880`01878000   avgrkx64 avgrkx64.sys Tue Jan 18 21:31:31 2011 (4D364D03)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0183c000 fffff880`0186c000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d16000 fffff880`00d74000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010d8000 fffff880`0114b000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0188a000 fffff880`01898000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`015e7000 fffff880`015fd000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`018a4000 fffff880`018ad000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01898000 fffff880`018a4000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`018ad000 fffff880`018c0000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`01066000 fffff880`0107a000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00da9000 fffff880`00df5000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01000000 fffff880`0103a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0114b000 fffff880`01195000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02fe3000 fffff800`0302c000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`015de000 fffff880`015e7000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff800`00bb6000 fffff800`00bc0000   kdcom    kdcom.dll    Sat Feb 05 07:21:45 2011 (4D4D40D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01599000 fffff880`015c4000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`00cf5000 fffff880`00d02000   mcupdate mcupdate.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00f26000 fffff880`00f30000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0107a000 fffff880`010d8000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`015cc000 fffff880`015de000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01447000 fffff880`01539000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`01539000 fffff880`01599000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff800`02a06000 fffff800`02fe3000   nt       ntkrnlmp.exe Tue Oct 26 22:43:09 2010 (4CC791BD)
fffff880`01253000 fffff880`013f5000   Ntfs     Ntfs.sys     Thu Mar 10 22:39:25 2011 (4D79996D)
fffff880`00f70000 fffff880`00f85000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f30000 fffff880`00f63000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ff6000 fffff880`00ffd000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e00000 fffff880`00e10000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`00d02000 fffff880`00d16000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`015c4000 fffff880`015cc000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`00f63000 fffff880`00f70000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00f85000 fffff880`00f9a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f9a000 fffff880`00ff6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01195000 fffff880`011e1000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`00e13000 fffff880`00eb7000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00eb7000 fffff880`00ec6000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00f1d000 fffff880`00f26000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
 
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