Quote:
Originally Posted by loopylulu
I am pretty good with computers but not extremely technical so I would appreciate any help.
Yesterday when I turned on my computer, which is dual booting both XP and windows 7, I went to go into windows 7 and I received the BSOD. I googled and found that it was possibly due to the bootcat.cache file. The solution as many people seem to be saying is to delete the file and restart windows 7. I tried that but it did not work so I copied the bootcat.cache file from my wifes laptop running windows 7 and it did load but it took much longer than usual to load up. Once inside windows 7 it runs at the same speed as usual. But when I shut down and start the computer again the BSOD comes back. I keep having to replace the file everytime because it is being modified. Once I have copied the file which is 3.5 MB in size and I load up windows 7 the file is changed to only 9kb in size.
What is going on, I have too much information to format my drives.
Windows xp also is not properly responding, it loads up but then when I go to do something within a few minutes it locks up and freezes under different user accounts it will lock up.
I have scanned both drives and OS's for viruses etc and it found a few things but nothing of major concern.
Any ideas?
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We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.