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axess tel cdma 1xEV-do modem problem

 
 
tolmulest tolmulest is offline
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      05-06-2011
hello

i have problem with my modem i have forgot the username and password its default admin and admin but i cant log in with it.

there is no button to reset modem username and password
what should i do ?

i hope you wont delete my topic because i dont know were to post it

thanks for help

sorry for bad english
 
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davehc davehc is offline
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      05-06-2011
What is the name (model) of your modem?
 
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tolmulest tolmulest is offline
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      05-06-2011
my modem name is axess tel cdma 1xev-do

 
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TrainableMan TrainableMan is online now
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      05-06-2011
Dave, in the thread topic it says "axesstel cdma 1xEV-do"

I found a manual HERE but no reference to resetting it.

In my experience they all have a reset that you press and hold for about 30 seconds, on some it is just a small pinhole and you have to push a paperclip in it for 30 seconds. Perhaps you can email/call the manufacturer?
 
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clifford_cooley clifford_cooley is offline
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      05-06-2011
In dave's defense, I had no idea what the thread title meant.

I didn't realize that was a model number either.

Sorry tolmulest for misreading the title.
 
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tolmulest tolmulest is offline
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      05-06-2011
i doesnt help i even opened my router there is no holes or pinholes i am confused btw ty for all who are helping :P

sorry for bade english :P
 
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TrainableMan TrainableMan is online now
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      05-06-2011
I was merely offering the info and was already typing & researching while the OP posted his model w/ picture.

tolmulest, your English isn't too bad. We can understand you but I'm afraid you may need to contact the manufacturer if there is no reset.

Last edited by TrainableMan; 05-06-2011 at 08:23 PM..
 
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catilley1092 catilley1092 is offline
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      05-07-2011
tolmulest, welcome to the forum!

On page 21 of the instructions, there shows an option to "Restore Factory Default Configuration". Click "Restore" and see what happens.

The Default login & password are both "admin".

It appears as though it's an older product, being that it says USB 1.1 "high speed" in the specs. Whether it works with Win 7 or not, I can't say. But you have nothing to lose by trying it out.

Hope it works.

Best of Luck,
Cat
 
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TrainableMan TrainableMan is online now
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      05-07-2011
Cat I believe he would already have have to logon (page 20) before he could get to the software reset; typically what is needed is a hardware reset.
 
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catilley1092 catilley1092 is offline
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      05-07-2011
I see what you mean. When I set up mine a few months ago, I had to do this myself. However, there's a small reset button that you mentioned on it to do the hardware reset with.

Fortunately, I've not had to use it.

Seems as though there would be one somewhere on the unit, even if it doesn't show in the manual. Or would entering the default login & password (admin) grant access to resetting it?

I believe there were some Netgear routers that were configured with master passwords in case of loss, or for servicing by ISP vendors.

Somehow, there has to be a way.

Cat
 
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