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Area is grayed out and will not permit any changes. Keep getting "bidirectional support disabled" error message.

 
 
10_4
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      06-09-2011


"Paul" <> wrote in message
news:isovii$mle$...
> 10_4 wrote:
>>
>>
>> "Paul" <> wrote in message
>> news:isojj4$2i8$...
>>> 10_4 wrote:
>>>> Installed a Kodak 3250 on an XP Home SP3 machine via USB cable and
>>>> shared the printer. I have a Dell Latitude D620 that I setup the
>>>> shared printer on using the network settings. The D620 has XP
>>>> Professional SP3. Everything worked fine for a short period of time
>>>> then started getting the, "bidirectional support disabled" error
>>>> message. Double checked settings on both machines to find the
>>>> bidirectional area on the D620 is grayed out and I cannot make any
>>>> changes. Googled and found many hits with most of them already tried
>>>> with no success and the others offered no solution. The D620 prints
>>>> fine but about every five seconds the error message pops up. Any help
>>>> on this would be much appreciated!
>>>
>>> Error: "Bidirectional support is disabled"
>>> Published 08/25/2010 11:38 AM | Updated 05/16/2011 05:15 PM | Answer ID
>>> 1294
>>>
>>> http://support.en.kodak.com/app/answ...tail/a_id/1294
>>>
>>> "If the error continues, and the printer is connected with a USB
>>> cable,
>>> follow the steps below:
>>>
>>> 1. Disconnect the printer from the computer.
>>> 2. Delete the all-in-one printer icon:
>>> 3. Select Start > Programs (or All Programs) > Kodak > Kodak Printer
>>> Network Setup Utility.
>>> Follow the on-screen instructions to set up the printer.
>>> Connect the printer using the USB cable when prompted."
>>>
>>> That web link will prompt you for country first, and after setting
>>> your country, will display info on setting up the printer again.
>>>
>>> That doesn't answer why it got fouled up, and it could well revert.
>>> Perhaps some "update" will wander onto the computer, after you
>>> reset things ?
>>>
>>> Paul

>>
>> Been there and did all of that as well as all kind of searching. The
>> D620 is not physically connected to the printer so this information does
>> not satisfy the situation. Thanks anyway!

>
> They make it sound here, like "bidirectional support" is an error message
> associated with a communications problem between the other computer and
> its local printer. In other words, the "Kodak 3250 on an XP Home SP3
> machine via USB cable"
> has a local communications problem, and the remote D620 sees this lack
> of proper functioning, and the error message results. So the problem
> might well be with a setting on the Kodak 3250 host computer.
>
> http://h20000.www2.hp.com/bizsupport...7&locale=en_US
>
> To me, a technical term like "bidirectional support", is something
> associated
> with a parallel port or a parallel port emulation over USB. It's pretty
> hard
> to figure out, why a networked protocol stack, would be using that in an
> error message.
>
> Paul


Have not been able to find anything wrong on the host computer but will
continue looking.

Thanks!

 
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Gene E. Bloch
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      06-10-2011
On 6/08/2011, Char Jackson posted:
>> OK, I really missed the "print router" remark...


> Or print server, I suppose...:-)


You suppose correctly :-)

--
Gene E. Bloch (Stumbling Bloch)


 
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