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Win 7/Linux Mint Lover
Join Date: Nov 2009
Location: North Carolina, USA
Posts: 3,507
Thanked: 511
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Thanks for all of the advice here. I had a memory problem, according to the built in mem 86 test on the Linux Mint boot screen. I exchanged it with a known good stick, everything worked well, except the overheating issue.
I was checking out what I thought to be a bad RAM stick, I noticed upon changing the stick, my hands got very dirty, like I had been working on an car, so I took a second look at what I thought was a bad RAM stick. It looked as if the person who installed the RAM done brake jobs, too, it had black dust on it, and the connection (the golden part) was dirty, too. So I took plain alcohol (like I clean my glasses with) and cleaned the stick really good, especially the connector. Then I cleaned the RAM slot within the notebook itself, it was dirty too.
An hour later, after making sure everything was dry, I plugged the original back in, there was a message that the amount of RAM had changed, I hit F1, the computer started, I did another MEM 86 test, guess what? It passed!
This notebook was a "Dell Factory Recertified" one, how in the hell can a Dell technician do work like this? Computers are supposed to be assembled & serviced in a near medically clean environment, with clean tools (and hands).
No joke, I bought this notebook from Dell Financial Services, on eBay through a broker who sells recertified and refurbished computers on behalf of Dell. Dell Financial Services also sells newer ones on eBay direct, without a broker. Regardless of who sold it, the computers are repaired and repackaged in the same plant, and are employees of Dell. This whole screwjob was discussed in a recent thread on this forum. As it turns out, it looks like I'm another "victim" of Dell's underhanded work. Tomorrow, they will be getting a call from me, and believe me, I will get results one way or the other.
Oh, and did I tell you what else I found? I keep getting an error from Acronis Drive monitor (ntfs 55). I did a Bing search on this error code, turns out it's a drive problem, which can explain the heat issue. Yes, I've "nuked" the drive several times, but it's not like hanging it from a tree limb, and firing shots at it. All that I'm doing is overwriting the data on it, the same as we do when using the drive, writing data on it. You actually overwrite data on your drive every time you use a computer, the only difference here is the whole drive is simply overwritten, with a random pattern of letters & numbers. You're not "nuking" or destroying anything, except what's written on it.
So here we go again, a dirty RAM stick, a bad drive. Dell's personal signature on their work, as always. What else can you expect from a company who sells counterfeit liquid in their MOBO's, then tries to cover it up by reinstalling another of the same MOBO's on their customers computers, and saying "everything's alright", not to worry. They have lost a longtime customer in me, and believe me, I'll spread the word. I've already talked my mother-in-law out of buying another one, and her story is an interesting one as well. RAM chips are supposed to be installed in even pairs, but she had 768MB of RAM from the factory (512 + 256MB together). Where is the work ethic of this company? Common sense tells you better than this, RAM is supposed to be even, for example, 512MB x2, not the above deal.
Since her computer was bought new, she's suing for damages, and enough cash for another computer (of her choice, not Dell's). Her computer failed the same MEM 86 test that mine did, I looked at her RAM sticks, one came from China, one from Korea. What a matched set!
Cat
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