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ANY experts there?

 
 
ozZY ozZY is offline
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      05-08-2012
Hi guys,

anyone knows whats causing my computer crash?

provided you the recently BSOD details.

Thanks.


* Y U guys only view...need an answer please... =)
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File Type: txt BSOD.txt (2.0 KB, 53 views)

Last edited by ozZY; 05-08-2012 at 01:33 AM..
 
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Shintaro Shintaro is offline
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      05-08-2012
Mate, we need more information.
Things like: Your system hardware, and mini dump files (c:\Windows\minidumps)

How to get BSOD and crash debugging assistance
 
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ozZY ozZY is offline
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      05-08-2012
here are the details of my laptop. hope you could help me with my problem
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ANY experts there?-minidumps.jpg   ANY experts there?-system-hardware.jpg  
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File Type: txt BSOD.txt (2.0 KB, 50 views)
 
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Shintaro Shintaro is offline
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      05-08-2012
Mate, the files that we need are in the c:\windows\minidump folder. They will have ".dmp" on the end of them. That one in the first image, you need to up load that file.
 
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ozZY ozZY is offline
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      05-08-2012
my previous minidump files are erased because i did some cleaning.


but, i did have again that BSOD.

i attached it already but i will write my minidump here. take note the attached file is a screenshot.

050912-15865-01.dmp
050912-48110-01.dmp

thanks mate.
 
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Shintaro Shintaro is offline
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      05-09-2012
Mate,

You need to attach those .dmp files. All you have attached is text files.
 
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TrainableMan TrainableMan is offline
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      05-09-2012
In order to upload the .dmp files you will need to zip them (.dmp files will not upload to this website). Copy them to a temporary folder (you probably cannot zip them where they are created because it is protected). Then attach the zip file to your post.
 
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zigzag3143 zigzag3143 is offline
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      05-09-2012
Quote:
Originally Posted by Shintaro View Post
Mate,

You need to attach those .dmp files. All you have attached is text files.



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP



You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
 
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