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Another "Setup cannot continue due to a corrupted installation file"

 
 
Sumukha Sumukha is offline
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      12-05-2009
Hello,

I have trouble upgrading my Vista Home Premium to Windows 7 Home Premium:
After an hour of collecting data and rebooting, setup stops with the message that "Setup cannot continue due to a corrupted installation file". Now I have tried this with two different brand new upgrade DVDs, same result.

Any idea?
I want to avoid the fresh install. Unsing the 3 PC Family Pack.

Thanks!
 
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Ian Ian is offline
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      12-08-2009
That is odd, especially if two retail upgrade DVDs do this.

If you really don't want to do a fresh install, can you check the Windows 7 setup log files and see where it stumbles?

http://technet.microsoft.com/en-us/l...83(WS.10).aspx
 
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Sumukha Sumukha is offline
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      12-08-2009
Hi Ian.

When the setup stops, the rollback does not work. The reboot gives me the choice of Rollback and Vista, choosing Vista presents me with a clean install. searching for the directories that are mentioned in the Windows Setup Log Files article I do not find ANY of these folders on my drive!
 
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catilley1092 catilley1092 is offline
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      12-09-2009
What's wrong with the fresh install? It's the best way to go, as long as you have the proper media.
 
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Sumukha Sumukha is offline
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      12-09-2009
That would be my very last option if the setup is impossible. There are special settings in some programs that I cannot recreate - don't want to go into details.
 
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catilley1092 catilley1092 is offline
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      12-09-2009
If you bought the family pack from Microsoft, call them and see what they can do to help you. It can't hurt, but there is one thing that is a plain fact. The large majority of those who have troubles stepping up to Windows 7 are those who upgrade by download and by doing a upgrade by disc. The ones who either buy new or do a clean install have the least amount of problems. Since it is a personal matter to you regarding your settings, I respect that. But most things can be backed up for the clean install. Don't give up, there may be a way to pull it off.
 
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Sumukha Sumukha is offline
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      12-09-2009
Already done that. They do not provide free case to case support, but forwarded me to the MS answers forum. There we got stuck at the same point: unable to find/read the log files...
 
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Veedaz Veedaz is offline
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      12-09-2009
Sumukha wrote
Quote:
There are special settings in some programs that I cannot recreate - don't want to go into details
Any program can be backed up with the right software, I have a program that a good friend made for me (its a one-off) and i keep two backups of it one on a Flash Drive and one on a CD-R.
 
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clifford_cooley clifford_cooley is offline
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      12-09-2009
I hear "Laplink PC-Mover" is another good migration tool. I've personally not used it though, so I don't have any personal words to tell.
 
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catilley1092 catilley1092 is offline
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      12-10-2009
You mean you buy from them and get no personal support? When did they start this? In February of this year, I got free support for XP Pro. I explained this in another post. The lady spent over an hour on the phone with me for free, although she could have charged me. And you bought 3 OS's from them and get referred to a forum. I'd be on the phone again and again and be emailing over and over. Don't give up, ask to speak to someone higher everytime they try this. That's bulls**t.
 
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